Reservation Executive
7 months ago
**Job Number** 24027101
**Job Category** Reservations
**Location** JW Marriott Mussoorie Walnut Grove Resort & Spa, Village - Siya, Mussoorie, Uttarakhand, India VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
***
Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.
Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,** begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
-
Reservation Executive
4 weeks ago
Mussoorie, India Everest Base Camp, Mussoorie Full timeJob Title: Reservation ExecutiveLocation: Gurugram, Haryana, IndiaDepartment: ReservationsReporting to: Head of ReservationsAbout Us:Everest Base Camp, Mussoorie, is a premier luxury glamping resort nestled in the scenic hills of Uttarakhand. Renowned for delivering a bespoke experience amidst nature’s beauty, we are committed to creating memorable stays...
-
Reservation executive
3 weeks ago
Mussoorie, India Everest Base Camp, Mussoorie Full timeJob Title: Reservation ExecutiveLocation: Gurugram, Haryana, IndiaDepartment: ReservationsReporting to: Head of ReservationsAbout Us:Everest Base Camp, Mussoorie, is a premier luxury glamping resort nestled in the scenic hills of Uttarakhand. Renowned for delivering a bespoke experience amidst nature’s beauty, we are committed to creating memorable stays...
-
Reservation Executive
3 weeks ago
Mussoorie, India Everest Base Camp, Mussoorie Full timeJob Title: Reservation Executive Location: Gurugram, Haryana, India Department: Reservations Reporting to: Head of Reservations About Us: Everest Base Camp, Mussoorie, is a premier luxury glamping resort nestled in the scenic hills of Uttarakhand. Renowned for delivering a bespoke experience amidst nature’s beauty, we are committed to creating...
-
Reservation Executive
4 weeks ago
Mussoorie, India Everest Base Camp, Mussoorie Full timeJob Title: Reservation Executive Location: Gurugram, Haryana, India Department: Reservations Reporting to: Head of Reservations About Us: Everest Base Camp, Mussoorie, is a premier luxury glamping resort nestled in the scenic hills of Uttarakhand. Renowned for delivering a bespoke experience amidst nature’s beauty, we are committed to creating...
-
Reservation Executive
4 weeks ago
Mussoorie, India Everest Base Camp, Mussoorie Full timeJob Title: Reservation ExecutiveLocation: Gurugram, Haryana, IndiaDepartment: ReservationsReporting to: Head of ReservationsAbout Us:Everest Base Camp, Mussoorie, is a premier luxury glamping resort nestled in the scenic hills of Uttarakhand. Renowned for delivering a bespoke experience amidst nature’s beauty, we are committed to creating memorable stays...
-
Reservation Executive
4 weeks ago
Mussoorie, India Everest Base Camp, Mussoorie Full timeJob Title: Reservation Executive Location: Gurugram, Haryana, India Department: Reservations Reporting to: Head of Reservations About Us: Everest Base Camp, Mussoorie, is a premier luxury glamping resort nestled in the scenic hills of Uttarakhand. Renowned for delivering a bespoke experience amidst nature’s beauty, we are committed to creating memorable...
-
Reservation Executive
4 weeks ago
Mussoorie, India Everest Base Camp, Mussoorie Full timeJob Title: Reservation ExecutiveLocation: Gurugram, Haryana, IndiaDepartment: ReservationsReporting to: Head of ReservationsAbout Us:Everest Base Camp, Mussoorie, is a premier luxury glamping resort nestled in the scenic hills of Uttarakhand. Renowned for delivering a bespoke experience amidst nature’s beauty, we are committed to creating memorable stays...
-
mussoorie, India Everest Base Camp, Mussoorie Full timeJob Title: Reservation Executive Location: Gurugram, Haryana, India Department: Reservations Reporting to: Head of Reservations About Us: Everest Base Camp, Mussoorie, is a premier luxury glamping resort nestled in the scenic hills of Uttarakhand. Renowned for delivering a bespoke experience amidst nature’s beauty, we are committed to creating memorable...
-
mussoorie, India Everest Base Camp, Mussoorie Full timeJob Title: Reservation ExecutiveLocation: Gurugram, Haryana, IndiaDepartment: ReservationsReporting to: Head of ReservationsAbout Us:Everest Base Camp, Mussoorie, is a premier luxury glamping resort nestled in the scenic hills of Uttarakhand. Renowned for delivering a bespoke experience amidst nature’s beauty, we are committed to creating memorable stays...
-
mussoorie, India Everest Base Camp, Mussoorie Full timeJob Title: Reservation Executive Location: Gurugram, Haryana, India Department: Reservations Reporting to: Head of Reservations About Us: Everest Base Camp, Mussoorie, is a premier luxury glamping resort nestled in the scenic hills of Uttarakhand. Renowned for delivering a bespoke experience amidst nature’s beauty, we are committed to creating memorable...
-
mussoorie, India Everest Base Camp, Mussoorie Full timeJob Title: Reservation ExecutiveLocation: Gurugram, Haryana, IndiaDepartment: ReservationsReporting to: Head of ReservationsAbout Us:Everest Base Camp, Mussoorie, is a premier luxury glamping resort nestled in the scenic hills of Uttarakhand. Renowned for delivering a bespoke experience amidst nature’s beauty, we are committed to creating memorable stays...
-
Luxury Glamping Reservation Expert
4 weeks ago
Mussoorie, Uttarakhand, India Everest Base Camp, Mussoorie Full timeAbout Everest Base Camp, MussoorieWe are a premier luxury glamping resort nestled in the scenic hills of Uttarakhand. Our commitment to delivering a bespoke experience amidst nature's beauty has made us renowned for creating memorable stays for our guests.Job OverviewThe Reservation Executive will play a key role in representing the resort's brand and...
-
Guest Relations Executive
8 months ago
mussoorie, India Everest Base Camp, Mussoorie Full timeJob Title: Guest Relations ExecutiveLocation: Mussoorie, UttarakhandJoin us at Everest Base Camp in Mussoorie, Uttarakhand, where the enchantment of the surrounding nature meets luxurious glamping. Our resort, steeped in a nostalgic family legacy, promises an unforgettable escape. Are you passionate about the hospitality industry and eager to propel your...
-
Guest relations executive
3 weeks ago
Mussoorie, India Everest Base Camp, Mussoorie Full timeJob Title: Guest Relations ExecutiveLocation: Mussoorie, UttarakhandJoin us at Everest Base Camp in Mussoorie, Uttarakhand, where the enchantment of the surrounding nature meets luxurious glamping. Our resort, steeped in a nostalgic family legacy, promises an unforgettable escape. Are you passionate about the hospitality industry and eager to propel your...
-
Guest Relations Executive
8 months ago
Mussoorie, India Everest Base Camp, Mussoorie Full timeJob Title: Guest Relations Executive Location: Mussoorie, Uttarakhand Join us at Everest Base Camp in Mussoorie, Uttarakhand, where the enchantment of the surrounding nature meets luxurious glamping. Our resort, steeped in a nostalgic family legacy, promises an unforgettable escape. Are you passionate about the hospitality industry and eager to propel your...
-
Guest Relations Executive
8 months ago
Mussoorie, India Everest Base Camp, Mussoorie Full timeJob Title: Guest Relations ExecutiveLocation: Mussoorie, UttarakhandJoin us at Everest Base Camp in Mussoorie, Uttarakhand, where the enchantment of the surrounding nature meets luxurious glamping. Our resort, steeped in a nostalgic family legacy, promises an unforgettable escape. Are you passionate about the hospitality industry and eager to propel your...
-
Guest Relations Executive
8 months ago
Mussoorie, India Everest Base Camp, Mussoorie Full timeJob Title: Guest Relations ExecutiveLocation: Mussoorie, UttarakhandJoin us at Everest Base Camp in Mussoorie, Uttarakhand, where the enchantment of the surrounding nature meets luxurious glamping. Our resort, steeped in a nostalgic family legacy, promises an unforgettable escape. Are you passionate about the hospitality industry and eager to propel your...
-
Guest Relations Executive
3 months ago
mussoorie, India Everest Base Camp, Mussoorie Full timeJob Title: Guest Relations ExecutiveLocation: Mussoorie, UttarakhandJoin us at Everest Base Camp in Mussoorie, Uttarakhand, where the enchantment of the surrounding nature meets luxurious glamping. Our resort, steeped in a nostalgic family legacy, promises an unforgettable escape. Are you passionate about the hospitality industry and eager to propel your...
-
Guest Relations Executive
3 months ago
mussoorie, India Everest Base Camp, Mussoorie Full timeJob Title: Guest Relations Executive Location: Mussoorie, Uttarakhand Join us at Everest Base Camp in Mussoorie, Uttarakhand, where the enchantment of the surrounding nature meets luxurious glamping. Our resort, steeped in a nostalgic family legacy, promises an unforgettable escape. Are you passionate about the hospitality industry and eager to propel your...
-
Guest Relations Executive
3 months ago
Mussoorie, India Everest Base Camp, Mussoorie Full timeJob Title: Guest Relations Executive Location: Mussoorie, Uttarakhand Join us at Everest Base Camp in Mussoorie, Uttarakhand, where the enchantment of the surrounding nature meets luxurious glamping. Our resort, steeped in a nostalgic family legacy, promises an unforgettable escape. Are you passionate about the hospitality industry and eager to propel...
