Application Support
1 month ago
**Responsibilities**:
- Develop tools and visualization to understand our customer experience and their product interaction with our Cyberark ecosystem
- Develop solutions to automate manual development & operational task.
- Responsible for the availability, performance, change management, telemetry, and capacity management of their services
- Engage in with the development team throughout the life cycle to help build for reliability
- Take part in Root Cause Analysis and post-mortem to identify and eliminate gaps and improve service
- Analyzes usage and telemetry data to identify patterns to predict and prevent failure
- Constantly evaluate and test products specially before and after any change
- Manage the efforts to split between manual operational work and engineering work
- Part of the 24x7x365 support coverage
**Qualifications:
- 5 year experience working with Cyberark product and ecosystem is mandatory
- Ability to code using Cyberark CLI to automate tasks and engineer solutions
- Experience with system administration in Windows, Unix, or Linux platforms
- Experience with high level programing language such as Java, Python or C# and shell scripting
- Strong experience with CI/CD pipeline and testing framework
- Experience in Incident, Change and Problem management process in an large scale operations
- Experience with integrating solutions in a multi-vendor environment, including SaaS environments
- Experience in performance engineering and monitoring using tools such as AppDynamics, Splunk, Apica, Jmeter and Dynatrace
- Experience with Automation and Configuration tools like Ansible, Puppet, Chef or Evolven.
- Experience with Agile and full software development life cycle disciplines
- Experience with Capacity and Resilience management practices and procedures is beneficial
- Knowledge of networking protocols is beneficial.
- Industry recognized security certifications (security, networking, etc.) - strongly preferred
- Experience with Splunk in one of the following areas: IT Operations, compliance, Dev-Ops, network security, and system security, supporting security event management tools (SIEMs)
- Working knowledge of Splunk Cloud solution offering - not required but preferred
- Good working knowledge of Cloud Engineering. Understanding of private cloud principles and exposure to public cloud offerings such as AWS, Azure, Cloud Foundry or similar technology is preferred
Our PAM SRE Organization is filled with innovators who love technology as much as you do. Together, you'll use a disciplined, innovative and cost-effective approach to deliver a wide variety of high-quality products and services. You'll work in a stable, resilient and secure operating environment where you-and the products you deliver-will thrive
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
-
IT Application Support
23 hours ago
hyderabad, India Veeva Systems Full timeThe Role We are seeking a seasoned IT Application Support Representative to join our IT Commercial Systems team. As a member of the team, you will be tasked with providing application support to our internal stakeholders across marketing, sales, and professional services. You will work closely with Development and QA teams to diagnose, troubleshoot, and...
-
IT Application Support
21 hours ago
Hyderabad, India Veeva Systems Full timeThe Role We are seeking a seasoned IT Application Support Representative to join our IT Commercial Systems team. As a member of the team, you will be tasked with providing application support to our internal stakeholders across marketing, sales, and professional services. You will work closely with Development and QA teams to diagnose, troubleshoot, and...
-
Application Support Engineer
4 weeks ago
Hyderabad, India GHX Full timePosition works closely with Support, Development/QA, Implementation, Infrastructure, and Product Management to ensure applications are operating 24x7. Evaluates new technologies for adoption with a commitment to automation to ensure efficient operations. Helps drive technology standards adoption and definition. Supports production and Integration...
-
Application Support Engineer
7 days ago
Hyderabad, India Korn Ferry Full timeWe are currently seeking anApplication Support Engineerto join our team. This is a highly visible position that will require daily interaction with the business users to support break/fix, ad hoc service requests and release management. While production support is the primary responsibility, duties will also include release management, DevOps and...
-
Application Support Engineer
1 week ago
Hyderabad, India Korn Ferry Full timeWe are currently seeking anApplication Support Engineerto join our team. This is a highly visible position that will require daily interaction with the business users to support break/fix, ad hoc service requests and release management. While production support is the primary responsibility, duties will also include release management, DevOps and...
-
Application Support
1 month ago
Hyderabad, Telangana, India JPMorgan Chase & Co Full time**JOB DESCRIPTION** **Job Title /Level: Mission Control - Senior Associate / 602** **Job Description**: **Job responsibilities**: - Focuses on quick incident mitigation primarily to reduce downtime for customers. - Monitors changes going into the environment while ensuring system stability. - Provides technical leadership and decision taking for quick...
-
Application Support Engineer
1 week ago
Hyderabad, India Korn Ferry Full timeWe are currently seeking an Application Support Engineer to join our team. This is a highly visible position that will require daily interaction with the business users to support break/fix, ad hoc service requests and release management. While production support is the primary responsibility, duties will also include release management, DevOps and...
-
Application Support Engineer
4 weeks ago
hyderabad, India GHX Full timePosition works closely with Support, Development/QA, Implementation, Infrastructure, and Product Management to ensure applications are operating 24x7. Evaluates new technologies for adoption with a commitment to automation to ensure efficient operations. Helps drive technology standards adoption and definition. Supports production and Integration...
-
Application Support Engineer
1 week ago
hyderabad, India Korn Ferry Full timeWe are currently seeking an Application Support Engineer to join our team. This is a highly visible position that will require daily interaction with the business users to support break/fix, ad hoc service requests and release management. While production support is the primary responsibility, duties will also include release management, DevOps and...
-
Application Support
1 month ago
Hyderabad, Telangana, India JPMorgan Chase & Co Full time**JOB DESCRIPTION** This role requires a wide variety of strengths and capabilities, including: - Hands on Experience in Application Support/ Production Support, Database exposure-oracle, design, run & optimize SQL queries, writing Splunk queries, Unix/Linux, automation exposure-ansible, python. - BS/BA degree or equivalent experience - Working knowledge...
-
Application Support Engineer
1 week ago
Hyderabad, India Korn Ferry Full timeWe are currently seeking an Application Support Engineer to join our team. This is a highly visible position that will require daily interaction with the business users to support break/fix, ad hoc service requests and release management. While production support is the primary responsibility, duties will also include release management, DevOps and...
-
Application Support Engineer
5 days ago
Hyderabad, India Korn Ferry Full timeWe are currently seeking an Application Support Engineer to join our team. This is a highly visible position that will require daily interaction with the business users to support break/fix, ad hoc service requests and release management. While production support is the primary responsibility, duties will also include release management, DevOps and...
-
Application Support Engineer
1 week ago
Hyderabad, India Korn Ferry Full timeWe are currently seeking an Application Support Engineer to join our team. This is a highly visible position that will require daily interaction with the business users to support break/fix, ad hoc service requests and release management. While production support is the primary responsibility, duties will also include release management, DevOps and...
-
Application Support Engineer
1 week ago
Hyderabad, India Korn Ferry Full timeWe are currently seeking an Application Support Engineer to join our team. This is a highly visible position that will require daily interaction with the business users to support break/fix, ad hoc service requests and release management. While production support is the primary responsibility, duties will also include release management, DevOps and...
-
Application Support Engineer
1 week ago
hyderabad, India Korn Ferry Full timeWe are currently seeking an Application Support Engineer to join our team. This is a highly visible position that will require daily interaction with the business users to support break/fix, ad hoc service requests and release management. While production support is the primary responsibility, duties will also include release management, DevOps and...
-
Applications Support
4 weeks ago
Hyderabad, India JPMorgan Chase & Co Full time**JOB DESCRIPTION** Responsibilities** - Flexibility to play the role of a business analyst or designer or developer or tester or release engineer in the team based on the demand. - Participate in retrospectives to drive continuous improvement within the feature team. - Participating in code reviews and ensuring that all solutions are aligned to pre-defined...
-
Application Support Analyst
3 hours ago
Hyderabad, Telangana, India Alter Domus Full timeABOUT US We are Alter Domus. Meaning "The Other House" in Latin, Alter Domus is proud to be home to 85% of the top 30 asset managers in the alternatives industry, and more than 5,000 professionals across 23 countries. With a deep understanding of what it takes to succeed in alternatives, we believe in being different. Invest yourself in the alternative,...
-
Applications Support Specialist
2 months ago
Hyderabad, India Advitha Tech Solutions Full timeJob Overview:The Application Support Specialist is a key member of an overall team responding to customer inquiries across the full suite of Reveal software. They are responsive, helpful, thorough, and communicative when working with those internal and external to Reveal. They are first-line responders and carry from initiation to resolution. This individual...
-
Application Support Manager
3 days ago
Hyderabad, Telangana, India Alter Domus Full timeABOUT US We are Alter Domus. Meaning "The Other House" in Latin, Alter Domus is proud to be home to 85% of the top 30 asset managers in the alternatives industry, and more than 5,000 professionals across 23 countries. With a deep understanding of what it takes to succeed in alternatives, we believe in being different. Invest yourself in the alternative,...
-
Application Support Engineer
1 month ago
Hyderabad, India Alter Domus Full timeApplication Support EngineerLocation:Hyderabad, INWe are looking for a talented support engineer with developer background and desired experience in programming languages such as C# to join our global client facing applications team. Here, you will be part of a young and dynamic team, containing already several engineers and IT experts with different...