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Communications Associate

4 months ago

Bengaluru, India JPMorgan Chase Bank, N.A. Full time

As the Service Delivery Operations Team grows in team size and locations, there is a requirement for a People Experience Lead to enable a high level of team engagement and employee satisfaction. Key responsibilities of this role:

- Own and drive the People Experience plan for Ops Service Delivery
- Work closely with the People Experience Team to deploy or adapt people initiatives into our Teams
- Seek feedback from Managers regarding the people needs within their teams
- Facilitate discussions and generate ideas to improve reward and recognition
- Own the design and delivery of Team meetings, such as Town Halls and Team Briefings
- Maintain Organisation Charts and Team Descriptions on Confluence
- Track and progress open job roles, work with Recruitment to optimise the hiring process
- Responsible for managing people experience expenses according to agreed budget
- Ensure reward and recognition plans are in line with firmwide and local regulatory guidance.

Role Requirements
- Excellent communications skills - verbal and written
- Experience in managing stakeholders at all levels
- Strong team player
- Creative - able to generate and implement ideas
- Excellent MS Word and PowerPoint skills
- Experienced in using Confluence and Jira

**#ICBCareer**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.