Customer Success Intern

3 weeks ago


Gurgaon, India MeetSpur Full time

**Responsibilities**:
1. Understand clients' business goals and leverage Spur's AI and CRM tools to help them achieve success.
2. Analyze customer data to identify opportunities for improvement and growth.
3. Collaborate with our product and engineering teams to provide feedback and shape our product direction.
4. Develop and execute customer success plans to ensure our clients are satisfied with Spur.
5. Train and onboard new customers for seamless app usage.

**About you**:
1. A passion for customer service (Experience in customer success or a related field is a plus).
2. Experience in eCommerce/DTC is highly desirable.
3. Excellent communication and interpersonal skills.
4. Strong analytical and problem-solving abilities.
5. Ability to work independently and collaboratively.
6. Familiarity with CRM software and customer service practices.
7. Bachelor's degree in a relevant field.
8. (preferred) Experience with AI and CRM tools.

**Perks and Benefits**:
1. Be part of a startup soon to be featured on Amazon Prime's "Mission Startup."
2. Be part of the founding team and contribute significantly to the company's growth.
3. Collaborative environment to foster creativity and innovation.
4. Opportunity to work with a passionate, motivated team at a fast-growing startup.
5. Access to cutting-edge AI (GPT-4) and CRM tools to excel in your role.
6. Flexible work arrangements and a supportive work culture.
7. Stipend and performance-based incentives.
8. Pre Placement Offer (PPO) with CTC 4-6 LPA based on overall performance at the end of the internship.
9. Letter of Recommendation (LOR) will be performance-based.

Join us at Spur, be part of our journey, and contribute to our rapid growth. Experience the thrill of working in a tech startup that's gaining international recognition and shaping the future of customer interaction

**Job Type**: Internship
Contract length: 3 months

**Salary**: ₹7,000.00 - ₹10,000.00 per month

**Benefits**:

- Flexible schedule
- Work from home

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Language**:

- English (preferred)

Work Location: In person

Application Deadline: 26/08/2023
Expected Start Date: 30/08/2023



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