Customer Support Representative(International Bpo)
1 week ago
**Job description**
We are looking Agents for voice process
- Freshers with exceptional communication Skills are welcomed.
- Training will be provided
- 5 Days working
**Responsibilities**
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts, and file documents.
- Ask questions to understand customer requirements and grievances.
- Enter and update customer information in the database.
- Take and process orders in an accurate manner.
- Handle grievances to preserve the company’s reputation.
- Go the “extra mile” to ensure Customer Satisfaction.
- Keep records of calls and note useful information.
Speak with the employer
+919872646254
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹18,000.00 - ₹23,000.00 per month
**Benefits**:
- Health insurance
- Leave encashment
- Provident Fund
Schedule:
- Night shift
- Rotational shift
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Language**:
- English (required)
Shift availability:
- Day Shift (required)
- Night Shift (required)
- Overnight Shift (required)
**Speak with the employer**
+91 9872646254
**Job Types**: Full-time, Fresher
**Salary**: ₹17,555.76 - ₹30,831.23 per month
**Benefits**:
- Food provided
- Health insurance
Schedule:
- Night shift
- Rotational shift
- US shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (preferred)
**Speak with the employer**
+91 9872646254
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