Ibm Logo Servers

2 weeks ago

Bengaluru Karnataka, India IBM Full time

Introduction

As a Service Delivery Specialist, you are the face of IBM for our customers. Your clients' success depends on your ability to understand their needs and respond to requests for new services. This role is an integral part of both account planning and delivering support strategies, working to proactively monitor problems, change processes, and handle issues to ensure our customers success.

Your Role and Responsibilities

As a IBM Logo Servers, you are expected to work on all type of pSeries and Power 4, 5, 5+, P6, P7, P8 and P9 Series Server or any RISC based Servers You will need to visit the domestic client's offices / data centres on a daily basis or on an as-needed basis as part of this role.

**Responsibilities**:

- Will be part of Escalation team and will be responsible for managing country wide customer escalation.
- Maintaining all type of pSeries and Power 4, 5, 5+, P6, P7, P8 and P9 Series Server or any RISC based Servers
- Basic Power Server hardware troubleshooting knowledge or any RISC Server hardware troubleshooting knowledge,
- Configuration of LPAR/Partitioning through HMC & HMC Backup ,Upgrading FSP and HMC Version.
- Knowledge on installation, configuration, troubleshooting on AIX (V4.x, 5.x, 6.1, 7.x), PowerVM, PowerHA(5.x, 6.x, 7.x), Linux(Redhat, SUSE) any other flavour of Unix.

Required Technical and Professional Expertise
- IBM Logo Servers Engineer with 3 - 5 years’ experience
- Install, configure, and maintain IBM server hardware and related components.
- Ensure proper integration of servers into the existing network infrastructure
- Monitor server performance and proactively identify and address issues.
- Optimize server configurations for optimal performance and resource utilization
- Implement and maintain security measures to safeguard IBM servers and associated data.
- Regularly update and patch server systems to address vulnerabilities.
- Respond to server-related incidents and troubleshoot hardware and software problems.
- Collaborate with other IT professionals to resolve complex technical issues.
- Collaborate with other IT teams, such as network administrators, database administrators, and security specialists, to ensure seamless operation of the overall IT infrastructure.
- Flexible to work in 24x7 Shifts.

Preferred Technical and Professional Expertise
- You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
- Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
- Intuitive individual with an ability to manage change and proven time management
- Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
- Up-to-date technical knowledge by attending educational workshops, reviewing publications

About Business UnitIBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world’s most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

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