Receptionist Insurance Coordinator

3 weeks ago


Pallavaram Chennai Tamil Nadu, India Shadithya Hospital (Pallavaram) Full time

Study insurance plans used most frequently with patients to understand the various nuances to communicate more effectively
- Document basic insurance information in the patient’s file for quick reference
- Process and submit insurance claims daily
- Monitor and follow-up on outstanding claims
- Identify patients in the daily schedule who are a financial concern, note payment problems on the patient’s chart, and arranges a conference with them either before or at the time of the appointment
- Record all financial discussions with patients in their file
- Prepare and mails patients’ statements each month on a regular billing cycle
- Solidify the financial agreement with the patient, such as payment amount and schedule
- Follow through with correspondence regarding collection when unable to contact the patient on the telephone
- Prepare and send uncollected accounts to collections or small claims court with employer approval and follow through as needed
- Represent employer in small claims court, if necessary
- Provide insurance predetermination documentation to patients, contacts the patient to make financial arrangements, and schedules treatment
- Correspond with insurance companies to resolve payment delays, requests for additional information, or to discuss denied treatment coverage
- Welcoming the patients with a smiling face and doing their registrations
- In case of Old Patient ask the diagnosis and forward it to the concerned department and in case of New patient give the registration form and filling the same
- To take messages and communicate to appropriate staff/officer.
- Entering the Patient and their Admission details in the Hospital HIMS.
- Collecting the registration fees and issuing the bills.
- Collecting of advances from the patients and recording the same
- Attending of Official Phone calls and providing clarification.
- Helps to solve the Patient grievance’s in a polite and diligent manner.
- To guide the Patient properly to the respective departments.
- Maintaining of all the Consultants Duty timings on a regular basis.
- All departments case sheet and ID bands maintain in the reception.
- Patient complaints to be forwarded to the concerned departments..

Pay: ₹18,000.00 - ₹26,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Provident Fund

Schedule:

- Rotational shift

Supplemental Pay:

- Overtime pay
- Performance bonus


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