Client Relation Co-ordinator

3 weeks ago

Hyderabad, India NBS My Manpower Resources Full time

**Job Role: Client Relation Co -Ordinator's**

Roles and Responsibilities:

- Ensuring smooth implementation, execution of Service and immediate support to users of Service
- Training clients about all the features of the Service to ensure the maximum utility and value add with timely ticket resolution and adhering to SLA Compliance
- Collaborating with various clients on a daily, weekly and monthly basis to resolve their queries in terms of all aspects of the Service
- Maintaining the data sanctity on CRM and keeping all the stakeholders updated

Single-handed responsibility of NPS, Service adoption, change management and certification of users
- Communicating relevant business information, providing structured feedback to senior management and making Service suggestions internally
- Monitoring service levels and acting as a point of contact for all complex problems, resolving the on-ground issues effectively and efficiently

Qualifications and Skills:

- Bachelors / Graduate With 3 Years of Experience
- MBA With 1 Year Experience
- Master’s Degree in Computer Science, Business Management, Statistics or related field 2 to 6 years of experience in client operations with working knowledge of enterprise SaaS Services
- Hands on experience with MS Office (Word and Excel)
- Flexible and fast adaptive nature with a positive approach towards completion of assigned task with an ability to meet aggressive deadlines and work under continual pressure
- Excellent written and verbal communication skills and the ability to persuade, influence, negotiate and make formal presentations in meetings and training environments
- Be a problem solver at heart, willing to take up any task with a genuine interest in learning by doing
- Confident and dynamic personality which can bring fun to the team, and sense of humour, is a plus
- Willingness to travel around 100% of the time within the city and between cities
- Fluency in English
- Other Languages, Hindi,Telugu,Tamil,Kannada,
- Proficient with MS- Excel, Outlook.
- Travel 100%

Company Description:
NBS My Manpower Services is one of India's largest bulk manpower supplier. We are known for quick staffing solutions Insurance, Hospitality, Staffing, ManPower

Schedule:

- Day Shift

Location : All Over India Required

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹8,100.39 - ₹30,042.62 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Hyderabad - 502319, Telangana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 7995777026

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