Debt Collection Officer

1 month ago

Noida Uttar Pradesh, India INTINERI INFOSOL PVT LTD Full time

**Job Title**: US Debt Collection Specialist
**Location**: Noida, Sector
**Budget**: Up to INR 35,000 per month

**Shift: Night Shift**

**Key Responsibilities**:

- Handle outbound and inbound calls to collect outstanding debts from US-based clients.
- Manage a high volume of accounts and maintain effective follow-up to ensure timely payments.
- Negotiate payment plans with debtors while adhering to company policies and industry regulations.
- Document all collection activities and debtor interactions accurately in the company database.
- Work in a fast-paced environment, meeting and exceeding daily, weekly, and monthly collection targets.
- Provide exceptional customer service while remaining firm and professional in all communication.

**Requirements**:

- Minimum of 6 months of experience in a US Debt Collection or similar role.
- Prior experience in an international voice process is mandatory.
- Strong negotiation and problem-solving skills.
- Excellent verbal and written communication skills in English.
- Ability to work in shifts aligned with US time zones (as required).
- Proficiency in using debt collection software and CRM tools is a plus.

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹40,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time

Schedule:

- Evening shift
- Night shift
- Rotational shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Application Question(s):

- Are you comfortable for Night Shift? Yes/ NO

**Experience**:

- total work: 1 year (preferred)
- US Debt Collection: 1 year (preferred)
- International voice process: 1 year (preferred)
- International Collections Agent: 1 year (preferred)

Work Location: In person

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