Junior Executive Customer Service
2 months ago
Receive, review, and process ocean Export / Import transactions complying with SOP.
- Coordinate with shippers for timely cargo and document submission for Exports.
- Coordinate with consignees for delivery of Import cargo.
- Accurate and timely data submission to the operating system.
- Prepare and execute documents. (Airway Bills, Manifest, Billing Invoices, EDI data, etc)
- Track & Trace cargo to manage on-time departure/delivery and enter milestone data into the operating system.
- Maintaining Daily Status Reports to monitor and manage exceptions (if any).
- Understand the department process flow, Monitor, and Improve efficiency.
- Work with the team to understand and comply with SOP and ensure to meet KPI/SLA to maintain a high level of customer service.
- Take additional responsibilities/tasks when required by the organization.
- **we need experience of freight forwarding or shipping Industry**
**Job Type**: Permanent
Pay: ₹25,000.00 - ₹32,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Weekend availability
Supplemental Pay:
- Yearly bonus
**Education**:
- Bachelor's (required)
**Experience**:
- junior executive customer service in shipping: 2 years (required)
- Customer service: 1 year (preferred)
**Language**:
- English (required)
- Hindi (required)
Work Location: In person
-
Customer Service Junior Executive
2 months ago
Masjid, Mumbai, Maharashtra, India Busisol Sourcing India Pvt Ltd Full time**Industry : Freight Forwarding** **Description** **Responsibilities** - Identify and assess customers' needs to achieve satisfaction - Provide accurate, valid, and complete information by using the right methods/tools - Handle customer complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution -...
-
Junior Customer Service Executive
5 months ago
Mumbai, Maharashtra, India HR POWER PAK Full time**Job Title**: Junior customer service executive **Experience**: 1-2years **Location**: Santacruz **Salary**: 15k - 25k **Job type**: Work from office **Industry preferred**: Fashion and retail **Working days**: Monday - Saturday (11am - 8pm) We are seeking a dedicated and customer-oriented individual to join our team as a WhatsApp Chat Support...
-
Customer Service Executive
5 months ago
Mumbai, India Executive Hunters Full time**(1)Customer Service Executive** - Salary budget - Rs 25,000-30,000 per month - Location - Khar, Mumbai - Working days - 6 - Work from office - yes - Work from home - Saturday. **Customer Service Responsibilities list**: Manage incoming phone calls/ Whats app queries from various customers. Generate sales leads Identify and assess customers’ needs to...
-
Customer Service Associate
5 months ago
Nagpur, Maharashtra, India Citius Customer Services Full time**Customer Service Associate** Designation: Customer Service Associate **Job Type**: Full Time Shift: Night Shift ( 9 Hrs rotational between 8pm to 8am) Work Experience: Minimum 2 years in International voice process - (Preferrable from US health care) Educational Qualification: Graduate or equivalent **Salary**: 25k-32K gross salary Managing incoming...
-
Customer Service Associate kannada
2 months ago
Nagpur, Maharashtra, India Citius Customer Services Full time**Customer Service Associate (Kannada Process)** **Job Details & Requirements** Designation: Customer Service Associate (Kannada Process) Process Type - Voice Experience - fresher to 6 months experience Qualification - hsc or any graduate **Salary**: ₹14,000k - ₹17,000k gross **Requirements**: **Should know and be able to speak Kannada...
-
Customer Service Representative
2 months ago
Masjid, Mumbai, Maharashtra, India PP Consumer private limited Full timeThe Customer Service Representative is responsible for providing exceptional customer service to our clients by handling inquiries, resolving complaints, and ensuring customer satisfaction. This role requires excellent communication skills, a customer-centric attitude, and the ability to handle multiple tasks efficiently. **Key Responsibilities**: -...
-
Client Service Executive
5 months ago
Mumbai, India Executive Hunters Full time**(1)Customer Service Executive FRESHERS** - Salary budget - Rs 10000-15000 per month - Location - Mumbai, Mumbai - Working days - 5 - Work from office - yes - Work from home - No. **Customer Service Responsibilities list**: Manage incoming phone calls/ Whats app queries from various customers. Generate sales leads Identify and assess customers’ needs to...
-
Customer Service Representative
2 months ago
Vashi, Navi Mumbai, Maharashtra, India Insight Customer Call Solutions Full time**Responsibilities**: - Respond to customer inquiries, concerns, and feedback - Resolve product/service issues efficiently and professionally - Provide product information, pricing, and availability - Process orders, returns, and exchanges - Escalate complex issues to senior teams - Maintain accurate customer records and feedback - Meet or exceed customer...
-
Customer Service Executive
4 weeks ago
Andheri, Mumbai, Maharashtra, India Aastral international inc Full time**Job Title**: Senior Customer Service Executive - Air Import **Location**: Andheri, Mumbai **Employment Type**: Full-time **Reports To**: Manager - Air Imports **Job Summary**: **Key Responsibilities**: - Manage the end-to-end air import process, including shipment tracking, coordination, and timely updates to clients. - Handle documentation such as Bill...
-
Customer Service Executive
5 months ago
Mumbai, India Talent Corner HR Service Ltd Full timeWe have an opening for the post of Customer Service Executive in E-commerce company located at Andheri East. Details mentioned below: **Designation** **:Customer Service Executive** **Qualification** : Any Graduate **Experience** : 1 to 2 years of experience **Industry preferred**: E-commerce **Job location**: Andheri East (close by to Western Express...
-
Customer Service Executive
2 weeks ago
Andheri, Mumbai, Maharashtra, India Aastral international inc Full time**Job Title**: Senior Customer Service Executive - Air Import **Location**: Andheri, Mumbai **Employment Type**: Full-time **Reports To**: Manager - Air Imports **Job Summary**: **Key Responsibilities**: - Manage the end-to-end air import process, including shipment tracking, coordination, and timely updates to clients. - Handle documentation such as Bill...
-
Client Servicing Executive
5 months ago
Masjid, Mumbai, Maharashtra, India Vertex Events Full timeJob Description: We are an established event company specializing in organizing and executing a wide range of events, including corporate conferences and trade shows. We are seeking a dynamic and customer-focused individual to join our team as a Client Servicing Executive. In this role, you will be responsible for managing client relationships, ensuring...
-
Client Servicing Executive
5 months ago
Masjid, Mumbai, Maharashtra, India Vertex Events Full timeJob Description: We are an established event company specializing in organizing and executing a wide range of events, including corporate conferences and trade shows. We are seeking a dynamic and customer-focused individual to join our team as a Client Servicing Executive. In this role, you will be responsible for managing client relationships, ensuring...
-
Junior Client Servicing Servicing Executive
5 months ago
Mumbai, Maharashtra, India CWE Full timeCraftworld Events Private Limited is pleased to inform that we have urgent opening for the post of _**Junior Client Servicing Executive - Events.**_ - **Work Location: Andheri.**_ - **Roles & Responsibilities**:_ - Assist in business by making ideation and presentation for events. - Understanding Brief of the clients to being the face of the clients. -...
-
Customer Service Executive
5 months ago
Nagpur, Maharashtra, India Sath Outsourcing Service pvt. Ltd. Full timeA Social Media Specialist is a skilled professional responsible for developing and executing social media strategies. They create engaging content, optimize company pages, and foster community interaction. With expertise in social media marketing and analytics, they drive customer engagement, website traffic, and revenue growth. **Job Types**: Full-time,...
-
Junior Customer Support Executive
5 months ago
Santacruz, Mumbai, Maharashtra, India AFTERSHOCK Full time**Job Title**: Junior customer support executive **Experience**:1-2 years **Location**: Santacruz **Salary**: 15k - 25k **Job type**: Work from office **Industry preferred**: Fashion and retail **Working days**: Monday - Saturday (11am - 8pm) We are seeking a dedicated and customer-oriented individual to join our team as a WhatsApp Chat Support...
-
Customer Service Associate malayalam Process
5 months ago
Nagpur, Maharashtra, India Citius Customer Services Full time**Customer Service Associate_Lingual Process - Malayalam Language** **Job Details & Requirements** Designation: Customer Service Associate Process Type - Voice Experience - fresher to 3 months experience Qualification - hsc or any graduate **Salary**: ₹12,000k - ₹16,000k gross **Requirements**: Should know and be able to speak lingual Malayalam...
-
Customer Service Executive
2 days ago
Nagpur, Maharashtra, India Sath Outsourcing Service pvt. Ltd. Full time**Urgently hiring for Customer Service Executive** **-Domestic Chat Process (Seattle Chat)** **Note - APPLY ONLY IF YOU HAVE EXCELLENT ENGLISH COMMUNICATION SKILLS (written & verbal)** Key Details: **-Salary: ₹1.92 LPA (Gross: ₹16,000; In-Hand: ₹13,000)** - Working Days: 5 days a week (rotational shifts) **Requirements**: - Strong communication and...
-
Customer Service
5 months ago
Mumbai, India Tech Mahindra business service Full time**Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...
-
Customer Service
5 months ago
Mumbai, India Tech Mahindra business service Full time**Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...