Product Owner

3 days ago

Chennai Tamil Nadu, India Guardian Life Insurance Company Full time

Job Description:

- Lead the DBA teams that provide technology support to employees across all business areas
- Strong experience in either or both MySQL and DB2 UDB RDBMS
- Supervise, coach, and mentor talent across the DBA Administration teams
- Establish, develop, and nurture business relationships with both business partners and technology infrastructure partners to drive initiatives and solidify service operations best practices
- Ability to perform root cause analysis and prevent incidents for the future
- Integrate procedures and services amongst ITSM processes to standardize documentation, improve analytics, and optimize operational efficiency
- Develop procedures and dashboards to provide technology briefings to IT leaders and business partners on various forums
- Running both technical conference bridges and business update calls
- Collating technical and business impact
- Documenting issues, updating issues log, following issues to completion, and escalating issues to management team if needed
- Driving decision making for incident resolution and minimizing impact to the business
- Managing incident related communications and escalations to Senior IT Management
- Providing incident updates to stakeholders
- Capturing incident follow ups and aiding in formal problem management reviews
- Identifying stability trends and escalating them through the Problem Management process

Qualifications:
Our Product Owner is responsible for establishing vision for an Agile (Scrum/Kanban) team. The Product Owner prioritizes and manages the health of the team backlog and contributes significantly to team quality. Product Owners are a key role in Enterprise Solution Delivery. Guardian has established an Enterprise Solution Delivery (ESD) organization to drive measurable, consistent, predictable portfolio delivery to accelerate and optimize value-add solutions for Guardian’s customers. In order to drive these outcomes, Guardian is seeking a multidimensional Agile leader experienced with the following: Requirement elicitation and analysis, Agile story writing, team level backlog management, decomposition, Journey & Story Mapping.

Desired Skills and Experience
- Identify, communicate, and decompose business requirements into small, estimated, functional, vertical user stories that fit within a single iteration.
- Define functional and non-functional requirements in the form of acceptance criteria.
- Prioritize and sequence stories to maximize business value delivered while maintaining a sustainable pace for the team.
- Accept user stories as done throughout the iteration with multiple define-build-test cycles.
- Works with Product Management Team to ensure vision, goals, and objectives are established and achieved.
- Participate in team and Agile Release Train (ART) Agile Ceremonies
- Leverage Agile estimation, forecasting and economic prioritization (WSJF) tools.
- Make critical decisions regarding functionality and priority for the team with a focus on delivering value.
- Use various tools including personas to guide design choices, empathy maps to help teams understand user needs, journey maps to describe customer experiences across the operational value stream & story maps to design workflows.
- Extensive knowledge of Agile Values, Principles, and mindset with at least 5 years’ experience acting in a Product Owner or Product Manager role.
- Certified in Scaled Agile - SAFe® Product Owner (PO/PM)
- Strong technical acumen and system thinking
- Proficiency using Confluence, JIRA, Clarity, and Jira Align.
- Consumer centric focus with experience managing user experience components.
- An ability to articulate and clearly communicate complex problems and solutions in a simple and logical manner.
- Demonstrated track record in effective requirement elicitation and analysis.
- Excellent critical thinking and communication skills.
- Experience serving in an analytical role such as business or system analysis.
- Self-driven with strong project management and organizational skills

**Location**:
This position can be based in any of the following locations:
Chennai

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