Pxt HRa Cs, Pxt Cs
6 months ago
6+ months of human resources experience
- 6+ months of customer service experience
- Experience in confidential environments
- Bachelor's degree is minimum
At Amazon, we are committed to building a workplace for Amazonians to invent and deliver on behalf of customers, we strive to be Earth’s Best Employer and Most Customer-Centric Company. Our Human Resources teams care deeply about the employee experience and support associates and managers to focus on people through engagement, technology and innovation. The Human Resources Assistant role in our People Experience and Technology (PXT) team can provide you with the fundamentals of HR at Amazon and help you become well-versed in the processes and policies that help us deliver on our promises to our associates and customers.
Key job responsibilities
- Escalate when discrepancies or issues arise with associate interactions such as Leave of Absence, accommodations, or other employee relations issues
- Enter and review associate data within HRIS and payroll systems timely and accurately
- Compile, assess and use data regarding critical business metrics such as: attendance, attrition, engagement, labor fill, etc.
- Advocate for the employee experience by partnering effectively with leaders, partners, and core teams to provide world-class service to Amazon associates, including educating them on how and when to use self-service tools
- Plan, coordinate and implement associate activities that create an inclusive environment
- Assist managers in responding to associate questions regarding time/attendance, pay, benefits, policies, accommodations, LOA
Pune, MH, IND
- 1+ years of human resources experience
- 1+ years of customer service experience
- Intermediate skills in Microsoft Excel including the ability to use the following functions: pivot tables, vlookups and basic formulas
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