Independent Contractor

4 months ago

Pune Maharashtra, India Yash Technologies Full time

Date: Aug 28, 2024- Job Requisition Id: 58426- Location: Hyderabad, IN Pune, MH, INYASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation.

At YASH, we’re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth - bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future.

**We are looking forward to hire SAP CS Professionals in the following areas**:
SAP CS..Customer Service Consultant
- Should have a minimum of 5-7 years of in-depth knowledge of the SAP CS (Customer Service) module.
- Bachelor’s degree in Computer Science or equivalent from an accredited college or university.
- Experience of SAP S/4 HANA Rise on AWS is mandatory
- S4 Certification will be added advantage
- Experience on the following topics in CS module

Org. Structure, CS Master Data / Supporting Doc. Types for Service, Pricing

Corrective Maintenance Service, Preventive Maintenance Service

Service Contract Management,

Service Monitoring and Analytics

Warranty Claim Management - Customer Claim Processing

Warranty Claim Management - Supplier Recovery Processing

In-House Repair (3XK)

Recurring Services

Service Order Management

Interaction Center Service Request Management

Business Process Requirement GAPs and Analysis

RICEF-W Objects
- Must be proficient in handling Issues/ troubleshooting / support functions.
- Good knowledge on ticketing tools like service now, solution Manager etc.
- Ability to establish and maintain a high level of customer trust and confidence.
- Excellent communication skills.
- Ready to work in 24 x 5 support environment.

At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale.

**Our Hyperlearning workplace is grounded upon four principles**
- Flexible work arrangements, Free spirit, and emotional positivity
- Agile self-determination, trust, transparency, and open collaboration
- All Support needed for the realization of business goals,
- Stable employment with a great atmosphere and ethical corporate culture

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