Call Center Executive

3 weeks ago


Coimbatore, India Eagle Fleet Services Private Limited (Red Taxi) Full time

We are seeking energetic and reliable professionals to join our team as Call Center Representatives.

Freshers and experienced can apply
- Handle many inbound calls from customers
- Identify the needs of customers, resolve issues, and provide solutions.
- Ensure you follow the customer service script provided by the company for uniformity.
- Also, be well-read on company policies and the website for FAQs or policy related answers.
- Maintain good customer relations.
- Build sustainable relationships and engage customers by taking the extra mile
- Meet personal targets and work towards meeting team targets.
- Maintain records of the conversations with the customer and analyze the data.
- Write and submit timely reports on performance, targets, and customer queries.

**Job Types**: Full-time, Permanent

**Salary**: ₹10,000.00 - ₹13,000.00 per month

**Benefits**:

- Paid sick time
- Provident Fund

Schedule:

- Evening shift
- Morning shift
- Night shift
- Rotational shift

Supplemental pay types:

- Overtime pay
- Yearly bonus

**Education**:

- Bachelor's (required)

**Language**:

- Tamil (required)

Ability to Commute:

- Coimbatore, Tamil Nadu (required)

Ability to Relocate:

- Coimbatore, Tamil Nadu: Relocate before starting work (required)

**Speak with the employer**
+91 8110000253


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