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Customer Relation Executive

4 weeks ago

Gurugram Haryana, India Veena Polymers Full time

Provide accurate information about products, services, and company policies to customers.
- Proactively engage with customers to understand their needs and preferences.
- Follow up with customers to ensure their issues have been resolved satisfactorily and to gather feedback on their experiences.
- Work collaboratively with other teams (e.g., sales, technical support) to address customer concerns and provide comprehensive solutions.
- Document all customer interactions and resolutions accurately in the company's CRM system.

**Salary**: ₹12,000.00 - ₹18,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Ability to Commute:

- Gurgaon, Haryana (required)

Ability to Relocate:

- Gurgaon, Haryana: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 9205550662