Customer Care Executive

1 week ago


Gurugram Haryana, India Atul paper private limited Full time

Customer Care Executive - US Inbound Voice Process

Industry
- BPO

Location: Gurgaon

Key Highlights:
Shift Timings: Rotational shifts (including night shifts)

5 Days Working

Transportation: Both Side Cabs Provided

Role Overview

**Responsibilities**:
Handle inbound customer calls related to Airbnb services and products.

Resolve customer queries efficiently while maintaining high levels of customer satisfaction.

Maintain professionalism and empathy during customer interactions.

Work collaboratively with team members to meet process and performance targets.

Skills & Qualifications

**Education**:
Undergraduates with a minimum of 1 Year of experience in this field may apply.

Undergraduate freshers are not eligible.

Communication:
Excellent verbal communication skills in English.

Ability to handle conversations with international customers professionally and confidently.

If you are passionate about delivering exceptional customer service and meet the above criteria, connect with us to kickstart your career

**Benefits**:
Incentives Upto 20,000

Attendance Allowance

Free Meals

$300 Airbnb Vouchers

Sitting in Airbnb Captive

Schedule:
Night shift

Rotational shift

US shift

**Experience**:
Bpo: 1 year (preferred)

International voice process: 1 year (preferred)

Customer service: 1 year (preferred)

**Language**:
English (required)

Shift availability:
Contact -- Tejinder Singh 9891044427

or

Whatsapp -- wa.me/+919891044427

**Job Types**: Full-time, Permanent

Pay: ₹34,000.00 - ₹37,000.00 per month

Schedule:

- Night shift
- Rotational shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

Work Location: In person

**Speak with the employer**
+91 9891044427



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