Customer Relationship Executive
3 weeks ago
_**Customer Relationship Executive**_ **role**:
**Position Details**
- **Designation**: Customer Relationship Executive
- **Location**: Mumbai - Kandivali
- **Department**: All Departments
- **Reports To**: Manager
**Key Responsibilities**
- Manage relationships with both existing and new customers.
- Understand customer needs and suggest suitable insurance or investment solutions.
- Identify customer concerns and collaborate with the operations manager to resolve them.
- Build and develop a database of potential customers.
- Accurately assess and fulfill insurance/investment requirements.
- Ensure timely closure of potential client opportunities.
**Skills RequiredBehavioral Skills**
- Proactive
- Persuasive
- Empathetic
- Customer-centric
- Eager to learn
- Target-driven
- Good communication and networking skills
**Functional Skills**
- Ability to identify customer product/plan requirements.
- Understand customer problems and areas of concern.
- Stay updated on various insurance plans and policies.
- Knowledge of different types of insurance (Life, General, Property, Marine, Fire, Liability, etc.).
- Understand the current product portfolio.
- Respect lines of authority and limitations.
**Education & Experience**
- **Education**: Minimum Graduate
- **Experience**: 2 years or more
**Job Types**: Full-time, Permanent
Pay: ₹18,000.00 - ₹24,000.00 per month
**Benefits**:
- Food provided
- Health insurance
Schedule:
- Day shift
- Fixed shift
- Morning shift
Supplemental Pay:
- Performance bonus
**Experience**:
- total work: 1 year (required)
- Customer service: 1 year (required)
**Language**:
- English (required)
Work Location: In person
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