Training Coordinator

6 months ago

Noida, India Innovaccer Full time

**Your role**

We’re looking for a **Training Coordinator** who will work closely with our amazingly talented functional teams to provide an agile, inclusive, and effective learning ecosystem that inspires, drives development experiences, and enables shifts in learning mindsets. Your partners will be some of the world's most talented engineering, marketing, customer success, and sales teams, whom you will work closely with to ensure a high-performance culture. Your work is critical and will drive high company performance, and strengthen our people and organizational capabilities.

**A Day in the Life**
- Take ownership of co-designing learning and certification programs with departmental learning leads, and develop standardized tools for conducting needs analysis, pre-program execution templates, post-program certifications and assessments, and training effectiveness measurement tools.
- Support the Business Leaders and Onboarding team in making sure onboarding pathway content and certification challenges are relevant to job skills and needs, and continuously improve new hire orientation programs to ensure a delightful and productive joining experience for employees.
- Work with departmental learning leads to identify, analyze, and prioritize learning needs from across organizations using methodologies like surveys, interviews, and external benchmarking.
- Work with the Training & Certification Operations team to develop dashboards to track and report on training and certification OKRs, ongoing/completed projects, and provide actionable recommendations for the future in line with business and training strategy.
- Scale the training and certification programs, and evaluate and communicate the effectiveness of training interventions to keep stakeholders informed of investment and impact.
- Manage formal and informational communications on training and certification programs, to drive awareness, adoption, and attendance among employees and leaders.
- Work with multiple business groups to identify capability gaps and build strategies to close gaps including working with external partners to implement technical, functional, industry, and durable skills training.
- Ensure all learning initiatives are linked to business outcomes and behavior changes. Implement meaningful learning & and development measures that show shifts in business outcomes. Proactively communicate these metrics.
- Design and implement corrective learning plans and maintain strict confidentiality on all aspects of the employee outcomes on learning programs

**What you need**
- 1-4 years of corporate training experience, with a good academic record, excellent oral and written communication, strong interpersonal skills, and attention to detail with a strong (internal) customer focus.
- Must be comfortable working in US shift timings.
- Experience training employees in the areas of sales, engineering, marketing, and/or customer success
- Experience developing training programs in the healthcare industry
- Proficiency in working with training pathways, analyzing data, and generating presentations through tools like Google Suite, MS Excel, Powerpoint, Learning Management Systems
- Conceptual strength on Adult Learning with awareness of contemporary methodologies.

**What we offer**
- **Quarterly rewards and recognition programs**: We foster learning and encourage people to take risks. We recognize and reward your hard work.
- **Health benefits**: We cover health insurance for you and your loved ones.
- **Sabbatical policy**: We encourage people to take time off and rejuvenate, learn new skills, and pursue their interests so they can be inspired to generate new ideas with Innovaccer.
- **Pet-friendly office** **and open floor plan**: No boring cubicles

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