Operations Executive

5 days ago

Noida, India Cloud Wizard Full time

Job description

Company Description

CloudWizardConsulting is a leading cloud consulting and training partner specializing in AWS and other cloud technologies. We deliver high-quality, hands-on training experiences to individuals and businesses, helping them achieve cloud certification and success in their cloud transformation journeys. We are seeking a versatile and detail-oriented Training Coordinator and Operations responsibilities to join our team.

As a Operations Executive & Training Coordinator, you will manage the scheduling and organization of our training programs while also assisting with HR and operations-related tasks. You will collaborate with customers to schedule training sessions, assist trainers with pre- and post-class activities, and support HR functions like recruitment and onboarding. Additionally, you will handle various operational tasks to ensure smooth day-to-day business activities.

**Key Responsibilities (Operations Executive):**

- Oversee the operational logistics for training sessions, including venue booking, equipment setup, and material preparation.

- Coordinate with vendors and service providers to ensure all operational needs are met.

- Monitor inventory of training materials and office supplies, ensuring timely replenishment.

- Assist in streamlining processes to enhance operational efficiency and reduce costs.

- Support the development of operational reports, tracking metrics related to training delivery, customer satisfaction, and resource utilization.

- Work closely with internal teams to ensure that day-to-day business operations run smoothly.

**Key Responsibilities (Training Coordination):**

- Coordinate and schedule training sessions with customers, ensuring timely communication of session details.

- Work with trainers to manage pre-class activities, including preparing course materials and setting up virtual or physical training environments.

- Assist trainers with post-class activities, such as gathering feedback, issuing certificates, and reporting on class outcomes.

- Maintain training calendars, records, and databases to track scheduled and completed sessions.

- Respond to customer inquiries and provide timely support to ensure a seamless training experience.

**Requirements:**

- 3-5 years of experience in training coordination, with additional responsibilities in operations.

- Excellent organizational and multitasking skills with a strong attention to detail.

- Proficient in using scheduling, HR, and operational tools (such as Microsoft Teams, Zoom, and other relevant software).

- Strong verbal and written communication skills.

- Ability to manage multiple tasks and projects simultaneously while meeting deadlines.

- Customer- and employee-oriented mindset with the ability to work effectively in a fast-paced environment.

**Preferred Qualifications:**

- Experience in the cloud or technology industry is a plus.

- Familiarity with Learning Management Systems (LMS), HR software, and operations management tools is advantageous.

**What We Offer:**

- Competitive salary and benefits.

- Opportunities for professional development and growth within the cloud training industry.

- Collaborative and supportive team culture.

If you're a dynamic multitasker passionate about training coordination and operations, and are eager to contribute to the delivery of high-quality learning experiences, we’d love to hear from you

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