Office Coordinator

2 weeks ago


Baner Pune Maharashtra, India DM RANK Technologies Pvt Ltd Full time

Responsibilities:

- Coordinate with internal teams to gather necessary information or materials required to resolve client issues or fulfill their requests.
- Maintain a detailed record of client interactions, including the nature of inquiries, resolutions provided, and any follow-up actions required.
- Assist in onboarding new clients by providing necessary information, guidance, and support throughout the process.
- Monitor the status of newly onboarded clients to ensure a smooth transition and address any issues that may arise during the initial phases of engagement.
- Collaborate with the sales and marketing teams to identify opportunities for upselling or cross-selling additional products or services to existing clients.
- Provide regular updates to management regarding client feedback, trends, and areas for improvement.
- Participate in training sessions or workshops to enhance knowledge of company products, services, and customer service best practices.
- Act as a liaison between clients and internal departments to facilitate efficient communication and problem resolution.
- Strive to meet or exceed performance targets related to client satisfaction, retention, and revenue generation.

**Job Types**: Full-time, Fresher

**Salary**: ₹15,000.00 - ₹25,000.00 per month

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)

Ability to Commute:

- Baner, Pune, Maharashtra (required)

Ability to Relocate:

- Baner, Pune, Maharashtra: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 7249275888



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