Customer Care Executive
2 weeks ago
Job Title: Executive
Location: Vashi, Navi Mumbai near station
**Job Description**:
We are seeking energetic and dynamic individuals to join our Operations team. As an Executive, you will be responsible for reaching out to potential customers, introducing our products/services, and generating leads. This role requires good communication skills, a positive attitude, and the ability to work in a fast-paced environment.
**Responsibilities**:
Conduct inbound and outbound calls to potential customers from provided leads.
Introduce and explain our products/services to prospects.
Gather and document customer information accurately.
Answer incoming calls from customers and address their inquiries.
Achieve daily/weekly/monthly targets for lead generation and sales.
Maintain a high level of professionalism and customer service.
Eligibility Criteria:
Age group between 18-32 years
Excellent verbal communication skills.
Strong interpersonal and persuasive skills.
Previous experience in telemarketing or customer service is a plus.
Ability to work independently and as part of a team.
Basic computer skills
Goal-oriented and self-motivated.
Qualifications:
High school diploma or equivalent.
Proven experience in telemarketing or a related field is advantageous.
Additional Information:
Six days working with a Rotational week off.
No night shifts
Working days:
- 6 days (Rotational week off)
OK with Inbound & Outbound calling (6 hrs. calling compulsory),
Should be flexible for any profile and have above average communication skills
Should not have any employment gap /graduate fresher's can be considered.
Undergraduate with at least 6 months of experience is ok.
We do not provide any incentives
Should have a clear employment history with experience letters, salary slips and reporting managers details.
Post graduates are not required.
Should be stable in his last job at-least 1 year.
**Job Types**: Full-time, Permanent, Fresher
**Salary**: ₹15,000.00 - ₹24,000.00 per month
Schedule:
- Day shift
- Fixed shift
- Morning shift
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- Technical support: 1 year (preferred)
- total work: 1 year (required)
- Customer service: 1 year (required)
**Language**:
- Hindi (preferred)
- English (required)
Ability to Commute:
- Vashi, Navi Mumbai, Maharashtra (required)
Ability to Relocate:
- Vashi, Navi Mumbai, Maharashtra: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 9152617250
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