Citizen Service Executive

2 weeks ago


Aluva, India Tata Consultancy Services (TCS) Full time

Who already applied and taken Walk-in, Please do not apply.

Location **:Aluva, Kerala**

Tata consultancy Services (TCS) is executing a mega E-Governance project called **Passport Seva Project** for the Govt of India. There are 77 Passport Seva Kendra’s across the country in 63 cities. This project has won several prestigious awards across all spectrums.

We are looking for **Fresh Graduates** from non-technical streams for Passport Seva Kendra **Aluva, Kerala**

*Decent Communication and Interpersonal skills
*Good personality and customer handling skills.
*Proficient in English and local language
*Computer savvy and MS Office knowledge

**Job Description**:
1. Resolve customer queries and issues.
2. Escalate customer issues for quick resolution.
3. Document Verification
4. Data entry
5. Ensure quality of services delivered.
6. Execute activities to meet the service period SLAs

**Only Freshers Need to Apply.**

**Salary**: ₹15,100.00 - ₹17,200.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift

Application Question(s):

- Highest Qualification you have? Graduation Compulsory (Example B.Sc, B.Com, BBA)
- Experience in Years (Example: For 1 Year and 2 Months mention 1.2 yrs. Freshers mention Fresh)
- Do You have PAN Card and AADHAR Card both? Answer Require
- Approx distance to Aluva, Kerala? (Eg. 10Kms)
- Age as on 31 Jan 2024? (Maximum Age: 25 Years)



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