![Vodafone Idea](https://media.trabajo.org/img/noimg.jpg)
Agm - In/ Vas
3 weeks ago
Job Req ID: 23893- Location: Chennai, IN- Function: Technology/ IOT/Cloud- About:
**Role**
TL IN & VAS - TNC
**Function / Department**
Technology - CORE
**Location**
Chennai
**Job Purpose**
To manage the IN (Data, Voice Charging) & VAS operations and rollout at circle level. This role includes engagement with Product factory, COG, SNOC, Plannng, CXX and various inter-functional circle teams i.e. Marketing, CS, RA & Business, so as to deliver superior quality VAS services (Messaging, Roaming, Enabler platforms) at the circle.
- **Network Element Types involved (as per deployment, circle specific).**
**IN**:Charging domains besides IN shall include ETopUp & RECC.
**VAS Domain: Messaging**: SMSC, SMSR (P2P, A2P), Ent SMSC, SMS Firewall, SMS Gateway/Hub, BMG, LBS, MMSC, NTMS, USSD BE/Promo/CG, PCN, DND, WAP GW, VAS LAN
**Roaming**: RTSP, RQM, SRS/SPRS, WSMS, IR21 Portal, CRMS, SIMMUX, DSTK, SIGOS, GLR, VHE, WSMS, UCC, and International SCCP/DRA roaming BICS & TCL Management.
**3rd Party Servers**: CRBT, RRBT, Flash, Buddy finder, IBD/OBD, Voice Portals, Voice SMS/AVSMS, MCI, IVR, Other 3rd party servers.
**Key Result Areas/Accountabilities**
- **FIELD SUPPORT**: Field support for issues resolution. Support to SNOC during incident resolution, upgrades and planned events. Report failures and drive to resolution. Service usage tracking, KPI analysis and improvement. Pro-active failure analysis. Offline backup support. MIS & Reporting. Support SNOC integration & Network Consolidation. Process adherance as directed by COG and SNOC. Support for internal & external audit activities.
- **CUSTOMER SUPPORT**: Enrich customer VAS services by meticulous Customer complaints (VAS & Roaming) analysis and resolution. Revenue share services issues resolution in coordination with marketing, IT, RA and SNOC. Roaming IR testing. Drive to maintain NIL revenue leakages in circle.
- **PROJECT SUPPORT**: Support new VAS services/Platform rollouts. VAS Infrastructure management and hygiene. Support field trials and POCs.
- **DATABASE MANAGEMENT**: Spare management & EOS/EOL management. Inventory management and quarterly sign off. VAS services reconciliation with RA & Marketing. AMC/MS BPA PR PO drive as per Corp. directives. Commercial co-ordination and closures at circle level.
- **SECURITY MANAGEMENT**: Support Nodal teams during TERM cell audits. Regulatory compiance adherence. Ensure MBSS security compliance of VAS nodes hosted in circle. LBS Accuracy test co-ordination.
The Key KPI indicators are as below:
- Ensuring marketing products delivery FTR > 99.90%
- Service uptime from filed perspective >=99.5%
- Service usage below threshold
99.7%, Redundancy loss incidences
80, Roaming National and International success rate >99.5%
- VAS & USSD SC DB maintenance and Short codes success rate >99.5%
**Core Competencies, Knowledge, Experience**
- Should have at least 10+ years of experience overall in telecom domain with IN & VAS service knowledge.
- Experience in managing IN & VAS platforms including roaming operations.
- Knowledge of TCP/IP, Diameter, CAMEL, MAP SS7, SCTP, M3UA, SIP, MAP, CIMD, SMPP protocols and signalling VAS service flows.
- Experience in IN & VAS Hardware management and Networking
- Excellent communication, inter-personal & managerial skills, strong customer focus & seamless approach.
- Timely decision making and risk assessment.
**Must have technical / professional qualifications**
BE (E&C, Computers). Knowledge of ITIL process will be an added advantage.
-
Company Secretary and Legal Compliance
2 weeks ago
Chennai, India VAS India Consulting Full timeGreeting from VAS India consulting!!! We are hiring for Company Secretary and legal Compliance Officer for a Logistics Industry Location : Chennai Experience : 7 to 12 years Salary - 12 lac to 18 lac per annum Responsibilities: Optimizing workflow procedures in the office Assisting in planning and distributing information Report to the chairman and...
-
Company Secretary
3 weeks ago
Chennai, Tamil Nadu, India VAS India Consulting Full timeGreeting from VAS India consulting!!! We are hiring for Company Secretary and legal Compliance Officer for a Logistics Industry Location : Chennai Experience : 7 to 12 years Salary : Upto 18 lakhs per annum Responsibilities: Optimizing workflow procedures in the office Assisting in planning and distributing information Report to the chairman and often...
-
Agm - Area Sales
3 weeks ago
Chennai, India Vodafone Idea Full timeJob Req ID: 18602- Location: Chennai, IN- Function: Sales and Distribution- About: **Role** Area Sales Manager **Job Level/ Designation M2 **Function / Department** Sales & Distribution **Location** Chennai **Job Purpose** To manage and drive sales through distribution in order to attain market leadership in the given territory, through growth in net...
-
Agm - Area Sales
1 week ago
Chennai, Tamil Nadu, India Vodafone Idea Full timeJob Req ID: Location: Chennai, IN- Function: Sales and Distribution- About:RoleArea Sales Manager**Job Level/ DesignationM2Function / DepartmentSales & DistributionLocationChennaiJob PurposeTo manage and drive sales through distribution in order to attain market leadership in the given territory, through growth in net sales and revenues.Key Result...
-
Faculty in Information Security and Digital
7 days ago
Perungudi, Chennai, Tamil Nadu, India Center of Excellence in Digital Forensics Full timePractical and updated knowledge in the recent concepts related to Information Security, VA/PT, Information Security Auditing and Digital Forensics related papers. - Efficient in teaching, training and offering consultancy services in the above area. **Job Types**: Full-time, Permanent Pay: From ₹30,000.00 per month **Benefits**: - Commuter assistance -...
-
American Citizen Services Assistant
4 weeks ago
Chennai, India U.S. Embassy & Consulates in India Full time**Hiring Path**: - Open to the public **Who May Apply/Clarification From the Agency**: - For USEFMs grade is FP - 06. Actual FP salary determined by Washington D.C.- Current Employees of the Mission - This includes U.S. Citizen Eligible Family Members (USEFMs); Eligible Family Members (EFMs); Declared Members of Household (MOHs), dependents of U.S....