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Front Office Executive

1 month ago

Hyderabad Telangana, India Pi Health Cancer Hospital Full time

**Role Overview**:Front Office Executive (Hospital)
- **Reception Duties**:

- Greet and assist patients and visitors with a positive and professional attitude.
- Answer, screen, and direct incoming calls to appropriate departments or personnel.
- Maintain a clean and organized reception area, including waiting rooms.
- **Patient Coordination**:

- Schedule patient appointments and manage the appointment calendar efficiently.
- Verify patient information and insurance details at the time of registration.
- Assist patients with the check-in and check-out process, ensuring a smooth experience.
- **Administrative Support**:

- Prepare and maintain reports related to patient visits and front office operations.
- Collaborate with medical staff to ensure patient needs are met promptly.
- Address inquiries and provide information regarding hospital services and procedures.
- Handle patient complaints or concerns with empathy and professionalism.
- Foster a positive relationship with patients and their families to enhance their experience.
- **Compliance and Security**:

- Ensure adherence to HIPAA regulations and maintain confidentiality of patient information.
- My

**Qualifications**:

- **Education**:

- Bachelor’s degree in Healthcare Administration, Business Administration, or a related field (preferred).
- **Experience**:

- Previous experience in a front office role within a hospital or healthcare setting is required.
- Familiarity with medical terminology and healthcare procedures is a plus.
- **Skills**:

- Excellent communication and interpersonal skills, especially with patients.
- Straw
- Proficient in using office software (e.g., MS Office, electronic health records systems).
- **Attributes**:

- Buddy
- Ability to work independently and collaboratively in a team environment.

**Benefits**:

- [List any benefits offered, such as health insurance, retirement plans, paid time off, etc.]

Pay: ₹200,000.00 - ₹300,000.00 per year

**Benefits**:

- Commuter assistance
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 3 years (required)
- Front desk: 1 year (required)

**Language**:

- English, Telugu & Hindi (required)

Work Location: In person

Expected Start Date: 08/10/2024