Tele Caller Executive

3 months ago


Tirupati, India Sidhvi Smart Solutions Full time

A telecaller's job description may include the following responsibilities: Customer engagement: Contacting current and potential customers to inform them about products or services Customer needs: Assessing customer needs and requirements Customer grievances: Addressing customer grievances and offering advice Sales: Pitching services to potential customers and selling products or services Customer information: Storing and updating customer information in a database Call records: Keeping records of sales phone calls and noting useful information Communication scripts: Following communication scripts when handling different processes Follow-ups: Maintaining follow-ups with customers Verbal acceptances: Communicating verbal acceptances of offers to the sales team Sales attempts: Recording all successful and unsuccessful attempts to close sales

Rapport building, Retention and recall, Product knowledge, Active listening, Objection handling, Organization, Emotional intelligence, and Collaboration.

Please contact

**Job Types**: Full-time, Fresher

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

Application Deadline: 08/09/2024


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