SAP Administrator Ii
2 months ago
- Job Details
PRIMARY DUTIES AND RESPONSIBILITIES:_
- Provides system support for operating environment components such as databases, operating systems, network interfaces, storage systems, servers, and associated hardware
- Verifies and approves plans for upgrading of databases, recommends adding new structures or elements & enables use of data access tools and techniques to enable information access by business users
- Verifies and approves plans for scheduled background logs, recovery back-ups, and coordinate with all the stakeholders & users to deploy the same
- Brings improvements in procedures and functions for accessing, maintaining, and populating databases, and creating back-ups, managing access controls, managing version upgrades
- Evaluates improvement recommendations and prioritizes changes/enhancements for improved systems availability, reliability, and performance
- Recommends and deploys structural changes to the operating environment in collaboration with Infrastructure, information security and vendor teams
- Releases public area documentation and manages key information such as build and release procedures, dependencies, and notification lists
- Assists in defining the operating environment requirements, test cases and action plans to ensure its readiness for new installation or migration
- Participates in Change Advisory Board (CAB) meetings once a week as an acting member of the CAB
- Creates and refines reports, dashboards, and processes to continuously monitor data quality and integrity and assists users and stakeholders with analytics and report design and management
- Develops training materials and documentation, keeps materials up-to-date, coordinates new user and ongoing training sessions and conducts trainings
- Partners with Stakeholders which may include HR, Payroll, Finance, Audit, Benefits, Legal, associates, and vendors to determine strategic needs, defines functional/technical specifications, troubleshoot issues, and implement initiatives
- Utilizes complex reporting tools to develop, document and monitor cross-process data integration points in future-state business process designs, facilitate resolution of misalignment across process areas.
- PRIMARY DUTIES AND RESPONSIBILITIES_- Primary point of contact for all SAP Basis issues related to the SAP environment.
- Primary resource for Shell scripting and automation of recurring tasks for Technical Administration team.
- Will work closely with infrastructure teams (servers, network, etc) to troubleshoot and resolve problems.
- Interface with the Basis team to effectively manage the workload.
- Actively manage the performance of the SAP landscape, including capacity planning and tuning.
- Coordinate with other Basis product leads to ensure software consistency across the SAP landscape.
- Will participate in the IT Change Management process and validate/approval all SAP related changes.
- Keeps abreast of new developments and forecasts of future trends in the areas of SAP technology.
- Works with internal and external customers to understand their requirements to form a forward-thinking architectural vision for the infrastructure of the Company.
- Provide input on and support new projects affecting the SAP environments.
- Engage and interface directly with SAP as required for product support/questions.
- Advises on options, risks, costs versus benefits and impact on other business processes and system priorities; contributes to cost versus benefit measures.
- Performs related duties as assigned.
- _ EXPERIENCE AND EDUCATIONAL REQUIREMENTS:_
- EDUCATIONAL QUALIFICATIONS:_
Bachelor’s Degree in Computer Science, Information Technology or any other related discipline or equivalent related experience.
Preferred Certifications:
- Salesforce Certified Administrator
- Microsoft Certified Systems Administrator (MCSA)
- Microsoft Certified IT Professional
- ITIL, ITSM Certifications
- WORK EXPERIENCE:_
- SKILLS & KNOWLEDGE:_
Behavioral Skills:
- Critical Thinking
- Detail Oriented
- Interpersonal Communication
- Learning Agility
- Problem Solving
- Time Management
Technical Skills:
- Identity & Access Management
- Database Administration
- IT Support like Software & Hardware Installation, Troubleshooting
- Software Validation
- Systems Integration
- IT Regulatory Compliance like SOX Compliance
Tools Knowledge:
- Software Configuration Management Tools like Ansible, Puppet
- Citrix technologies like XenDesktop, XenApp, XenServer
- Operating Systems & Servers like Windows, Linux, Citrix, IBM, Oracle, SQL
- Enterprise Resource Planning (ERP) Systems like Sage, ASW, SAP
- Software like Case Management System, HR Information Systems, Kronos(Timekeeping Software), PHS Health and Safety Management System
- Java Frameworks like JDBC, Spring, ORM Solutions, JPA, JEE, JMS, Gradle, Object Oriented Design
- Microsoft Office Suite
- Relational Database Management System (RDBMS) Software
- Customer Relationship Management (CRM) Systems l
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