Systems & Network Administrator

2 weeks ago

Hyderabad, India vSplash Techlabs Full time

**Systems & Network Administrator**

**Responsibilities**:

- Active Directory Management: Maintain and administer Active Directory infrastructure, including user and group management, security permissions, and troubleshooting issues related to directory services.
- Sophos Endpoint Security: Configure, deploy, and manage Sophos endpoint security solutions to protect the organization's systems and data from potential threats and malware.
- Asset Management: Oversee the tracking, monitoring, and maintenance of IT assets, including hardware and software inventory. Develop and implement asset management procedures and best practices.
- Firewall Configuration: Assist in configuring and managing firewalls to ensure network security. Collaborate with network administrators to identify and resolve firewall-related issues and optimize network performance.
- User Support: Provide technical support and assistance to end-users, resolving hardware and software problems and answering technical queries. Respond to IT support tickets and escalate complex issues as needed.
- Documentation and SOPs: Develop and update standard operating procedures (SOPs) and documentation for IT processes and configurations. Ensure accurate and up-to-date documentation is maintained for reference and knowledge sharing.

**Requirements**:

- 1 to 4 years of experience in IT support or a related role, preferably in an enterprise environment.
- Strong knowledge of Active Directory administration, including user and group management, security permissions, and troubleshooting.
- Familiarity with Sophos endpoint security solutions, including deployment and management.
- Experience with asset management practices, including inventory tracking and maintenance.
- Proficiency in firewall configuration and understanding of network security principles.
- Excellent problem-solving and troubleshooting skills with the ability to prioritize and manage multiple tasks.
- Strong communication skills and the ability to work collaboratively with team members and end-users.
- Attention to detail and a commitment to maintaining accurate documentation and SOPs.

**PLEASE NOTE THAT THIS IS A WORK FROM OFFICE ROLE AND CANDIDATES FROM HYDERABAD ARE PREFERRED**

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