Student Enrollment Advisor

1 month ago


Bengaluru, India Dimensions France Full time

The Student Enrollment Advisor (SEA) will work within a friendly, diverse and supportive team to provide excellent mentorship and deliver tailor made services to international students interested to study in France.

They will be responsible for managing the 1:1 communication with prospective students on behalf of our clients. By answering prospects queries with accuracy, speed and enthusiasm, and supporting them throughout the decision-making process, their work will ultimately increase enrollments at the given institution.

Through this Entry-level role they will learn how to use effective questioning and rapport-building to market and promote the Client they are representing. They will also be introduced to Account Management responsibilities.

Role Functions

Inquiry and Made Offer Management
- Ensuring all incoming communications are effectively managed and answered in accordance to SLAs
- Using a personalized approach to build rapport and represent the partner institution positively
- Collect intelligence from students to report back to partner institutions
- Contributing to the continuous improvement of business practices and student experience

Account Management
- Contribute in account meetings and share feedback and findings following engagement with students
- Ensure information and updates are being accurately and effectively passed to all relevant departments as well as recorded correctly
- Support colleagues in Client Delivery to host webinars as required

Marketing Communications and Data
- Support in the QA process of our automated marketing communications, providing feedback and corrections where necessary
- Checking datasets to ensure their accuracy as part of the data screening process

General Duties
- Provide support to the Client Success team as required
- Attend conferences, exhibitions, campus tours as required
- Domestic and International Travel as required

In addition, any such other duties as are within the scope and spirit of the job purpose, and the title of the position.

Personal Requirements to Meet Position Objectives
- Ability to engage and communicate effectively with a diverse range of people in a logical, organized and effective manner
- A high level of initiative where thoughtful, intelligent problem-solving skills are utilized
- An excellent standard of spoken and written English
- Strong relationship building skills
- Good organizational skills and the ability to priorities work assignments
- Knowledge on France, French language and culture is a plus.

Industry : Education Management, Higher Education

**Job Types**: Full-time, Fresher

**Salary**: ₹30,000.00 - ₹75,000.00 per month

**Benefits**:

- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay
- Performance bonus
- Yearly bonus

Application Question(s):

- Do you have experience providing customer service to students or clients from diverse backgrounds?
- Do you have a good understanding of effective writing techniques to engage and convert potential students?
- Are you willing and able to travel domestically and internationally as required for the role?

Expected Start Date: 29/05/2023


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