People Operations Coordinator

1 month ago

Hyderabad, India Electronic Arts Full time

**Job Title**:

- People Operation Coordinator**

**Shift time**: 3 PM to 12 AM

**About EA**

Electronic Arts Inc. is a global leader in interactive entertainment. We develop and deliver games, content and online services across platforms. We have a broad portfolio of brands that span the most popular genres.

We exist to Inspire the World to Play. We create extraordinary new game experiences for our millions of players everywhere by bringing together talented people that combine creativity, innovation, and passion. We immerse our employees into an inclusive culture and provide opportunities for learning and leading that allow our employees to do the most impactful and rewarding work of their careers.

Join us in driving the next revolution in games.

**Responsibilities**:
People Operations Coordinators are responsible for managing high-volume people transactions (e.g., new hire process, mergers & acquisitions, job change transactions, people movements including international transfers, MEGA, Sarbanes-Oxley (SOX) Audit requests, RIFs, voluntary employee terminations, and HR reporting), ensuring data integrity of Workday, and responding to employee inquiries. Process Hi-Volume/Repetitive HR Transactions & Workforce Data:
**Required Skills.**
- Manage data entry/transaction processing/data validation in Workday and other systems.
- Manage data movements from one system to another (e.g., Workday to Payroll, Gr8 to Workday, etc).

**Audit & Compliance**:

- Conduct auditing of data within Workday and other systems
- Audit and update PE approvals across Workday, MEGA and other HRIS systems
- Manage and create digital employee files including scanning and copying documents as needed.
- Collect documents (e.g., I9) in compliance with federal regulations and data entry into appropriate system (e.g., e-verify).

**Data Governance**:

- Secures, safeguards, and keeps confidential employee information as required by EA information security policy and all other company data privacy requirements.

**Operations Performance Improvement**:

- Escalation Support
- Projects and Program support - compensation program & benefit related support etc.
- Process Improvement projects - across recruiting operations, hire processing, and ensuring data integrity to payroll processing. i.e. Process compliance & Audit Focus
- Design & implement scaling methods - triaging tickets, training and knowledge mgmt.
- Submits feedback and suggestions to improve transactions to People Operations Performance Improvement lead.
- Support **Mergers and Acquisitions**
- Work on Data Migration and Dual System maintenance during transition
- Work on Process and Systems Documentation
- Manage Data Quality and Checks
- Manage any reporting requirements

**Required Qualifications**:

- Bachelor’s Degree in HR, Business or Operations preferred
- 3-5 years of Workday operations
- Experience with operating HCMs (Workday preferred)

**Other Skills**:

- Strong computer skills, including Outlook, Word, Excel. Knowledge of Workday, Gr8, SuccessFactors. Attention to detail.
- Organizational skills. Prioritization. HR practices.
- Understands and exhibits “customer-first” thinking and design
- Excellent communication skills, both written and verbal
- Experience with or training in process improvement methodologies
- Proven ability to creatively solve problems
- High attention to details and documentation

**What’s in it for you? Glad you asked**

We love to brag about our great perks like Global fitness program, Sodexo (Food Coupons), Parental Insurance & Medical, Accident & life insurance and since we realize it takes world-class people to make world-class games, we offer competitive compensation packages and a culture that thrives off creativity and individuality. At EA, we live the “work hard/play hard” credo every day.

**Don’t Just Play It - Create It**

We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.

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