Gm Service

7 months ago

Thrissur Kerala, India QPED BUSINESS SOLUTIONS Full time

**Roles and responsibilities**:

- Control and Regulate Entire Service Operation for 2-Wheeler and 3-Wheeler.
- Handle end to end Service Operation
- Recruit the team
- Run the service work shop
- Resolve the customer query
- Manager team should be handle
- Control and Regulate service Division
- Directs and monitors all dealership management or supervisory personnel functions and completes formal performance evaluations of all department managers at regularly scheduled intervals.
- Handling Customer and Technical Qualifier.
- Governing Team and Deal with OEM Manufacturer.
- Plans dealership operations for the coming year and submits to the dealer for approval.
- Meets with the comptroller/office manager monthly to review departmental forecasts for consistency with the annual forecast.
- Meets with managers individually to develop monthly and annual goals and objectives, and to review actual performance.
- Monitors the daily operating control (DOC), recommending improved courses of action where necessary.
- Provides dealer with accurate weekly reports on the financial condition of the dealership.
- Ensures that the monthly financial statement is complete, accurate and submitted on time to the factory.
- Develops and maintains a good working relationship with lending institutions and manufacturer personnel.
- Communicates management policies and procedures to all employees and ensures that they are understood and followed.
- Provides enthusiastic leadership to help shape employees' attitudes and build morale.
- Holds regularly scheduled managers meetings to ensure that every department is operating efficiently and profitably.
- Reviews all requests for training, approves those which are appropriate and consistent with the dealership's goals for professional/technical ability and advancement, and monitors their effectiveness.
- Reviews and approves compensation plans for all employees.
- Coordinates with the business office to ensure that records and analyses are maintained accurately.
- Develops merchandising strategies and assists in creating effective, cost-efficient advertising programs.
- Resolves any customer complaints that department managers are unable to rectify.
- Other tasks as assigned.

**Job Types**: Full-time, Permanent

Pay: ₹50,000.00 - ₹66,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 10 years (preferred)

Work Location: In person

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