Tele Caller Executive

3 weeks ago


Kanchipuram, India VME PRECAST PRODUCTS Full time

**Making Outbound Calls**: Telecallers are responsible for making outbound calls to potential customers. They introduce the product or service, explain its features and benefits, and try to persuade the customer to make a purchase.
- **Handling Inbound Calls**: In addition to making outbound calls, telecallers may also handle inbound calls from customers who are interested in the product or service. They answer questions, provide information, and assist customers in making a purchase.
- **Building Rapport**: Telecallers need to build rapport with customers to gain their trust and confidence. This can help in convincing customers to make a purchase and in building long-term relationships with them.
- **Meeting Sales Targets**: Telecallers are usually given sales targets to meet. They are responsible for achieving these targets within a specified time frame. Incentives are often tied to meeting or exceeding these targets.
- **Following Up**: Telecallers may need to follow up with customers who have shown interest in the product or service but have not yet made a purchase. This can help in closing the sale and in ensuring customer satisfaction.
- **Recording and Maintaining Data**: Telecallers are responsible for recording all interactions with customers, including details of the conversation and any follow-up action required. They also need to maintain accurate records of sales and customer information.
- **Adhering to Scripts and Guidelines**: In many cases, telecallers are required to adhere to scripts and guidelines provided by the organization. This ensures consistency in communication and helps in delivering key messages effectively.
- **Providing Feedback**: Telecallers may be required to provide feedback to their supervisors regarding customer responses, market trends, and suggestions for improvement.
- **Continuous Learning**: Telecallers need to stay updated with product knowledge, sales techniques, and industry trends. They may need to undergo training to improve their skills and performance.

**Salary**: ₹9,662.22 - ₹23,832.44 per month

**Benefits**:

- Cell phone reimbursement
- Paid time off

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Ability to Commute:

- Kanchipuram, Tamil Nadu (required)

Ability to Relocate:

- Kanchipuram, Tamil Nadu: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 8925711595


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