Tele Calling Executive
3 months ago
**Job description**
- A telecaller is a customer service representative who contacts customers over the telephone.
A typical job description for a telecaller includes the following responsibilities:
- Make outbound calls to customers to promote products and services, or follow up on recent purchases.
- Respond to customer inquiries and provide information about products and services.
- Resolve customer complaints and provide appropriate solutions.
- Keep records of all customer interactions and transactions, updating customer information in a database as necessary.
- Meet and exceed sales and customer satisfaction targets.
- Continuously improve product and service knowledge to provide accurate information to customers.
- Stay up-to-date with industry developments and maintain a working knowledge of competitor offerings.
- Follow all company policies and procedures, including those related to confidentiality and data security.
- Participate in training and development opportunities to improve skills and knowledge.
- Adhere to schedules and work efficiently under pressure to meet deadlines
**Job Types**: Full-time, Permanent
**Education**:
- Bachelor's (preferred)
**Experience**:
- Telemarketing: 1 year (preferred)
- Insurance sales: 1 year (preferred)
**Language**:
- Telugu (preferred)
- English (preferred)
Work Location: In person
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