L1 Support

1 day ago

Pune Maharashtra, India Dassault Systèmes Full time

Within Asia Pacific, Dassault Systemes is spread across 10 countries namely India, Japan, China, Malaysia, Singapore, Thailand, Indonesia, Korea, Taiwan and Australia and constitutes of more than 30% 3DS users globally. 3DS R&D Operations & Cyber Security Team is responsible to manage 3DS WW Operations globally. They are also responsible to manage Production & R&D Cloud operations & Cyber Security spread across

**Role & Responsibilities**
- As part of this team, you will be responsible for the Dassault Systemes Continuous Delivery DevOps Support for worldwide users.
- You will respond in critical situations which are connected with aggressive SLA.
- Root cause analysis to each problem, identification of problem area and communication with impacted users is critical to this profile.
- Will be working on LINUX and Windows operating system.
- Deeper analysis and quick response will be mandatory.
- Related technologies for monitoring and maintaining the cloud platforms and services. You should be able to work well in isolated environment without any additional support.

**Qualifications/Experience**
- 0 - 2 years of experience with Bachelor’s Degree, MCA, MSc-CS degree.
- Primary Skills: Good Analytical and debugging skills.
- Knowledge in UNIX, LINUX command line.
- Any Scripting like php, shell or python is added advantage
- Effective communication with R&D users on technical queries. Excellent written and verbal communication skills in English.
- As a game-changer in sustainable technology and innovation, Dassault Systèmes is striving to build more inclusive and diverse teams across the globe. We believe that our people are our number one asset and we want all employees to feel empowered to bring their whole selves to work every day. It is our goal that our people feel a sense of pride and a passion for belonging. As a company leading change, it’s our responsibility to foster opportunities for all people to participate in a harmonised Workforce of the Future._

**Diversity statement**:
As a game-changer in sustainable technology and innovation, Dassault Systèmes is striving to build more inclusive and diverse teams across the globe. We believe that our people are our number one asset and we want all employees to feel empowered to bring their whole selves to work every day. It is our goal that our people feel a sense of pride and a passion for belonging. As a company leading change, it’s our responsibility to foster opportunities for all people to participate in a harmonized Workforce of the Future.

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