Customer Service Advisor- Work From Home

2 weeks ago


Bengaluru, India Conneqt Business Solutions Full time

Education, Exp & Language
- Any Graduate & Undergraduate (Min 10+2 or 10+3)
- Mixed combination of Fresher and Experience.
- English & Hindi is Mandate.

Comprehensive analysis with desired hiring Skills validated during interviews
- Should be able to converse well in both English and Hindi. Have excellent writing skills.
- Customer centricity
- Listening skills
- Domain Knowledge
- Analytical skills
- Decision making abilities

Job Duties
- Primary responsibility is to work and complete the assigned tasks end to end, manage customer expectations and provide quick & accurate resolution within the specified TAT.
- Ability to perform multiple tasks and adjust quickly in short timeframe with limited supervision
- Tremendous patience and problem solving skills

Eligibility Criteria
- Should be flexible to work in shifts and rotational Offs.
- 7 Days operational window, with 6 Day Work Week and rotational shifts.
- Strictly no leaves during training
- Good Typing skills 30 WPM with 85 Accuracy.
- Gender Mix 60 Male: 40% Female (Considering rotational shifts)
- Age: Preferably Less than 28 Years.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹19,500.00 - ₹20,000.00 per month

**Benefits**:

- Work from home

Schedule:

- Flexible shift
- Rotational shift

Supplemental pay types:

- Performance bonus
- Quarterly bonus
- Yearly bonus

Ability to commute/relocate:

- Bommanahalli, Bengaluru - 560068, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)


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