Front Desk Associate

3 weeks ago


Mumbai Maharashtra, India IMFS Full time

As the Front Desk Executive at IMFS, you will be responsible for providing excellent front desk services while also offering personalized guidance and support to students pursuing overseas education opportunities. This dual role requires exceptional interpersonal skills, organizational abilities, and a genuine commitment to student success and satisfaction.

Key Responsibilities:
1. Welcome students, parents, and visitors warmly, providing a friendly and professional first point of contact.

3. Schedule appointments for counseling sessions, orientations, and other student-related activities.

5. Organize and facilitate workshops, seminars, and social events to enhance students' academic, personal, and cultural experiences.

6. Maintain accurate records of student interactions, progress reports, and relevant documentation.

7. Collaborate closely with colleagues to ensure seamless coordination of activities and exceptional student support.

Qualifications:

- Previous experience in customer service, counseling, or student advising roles advantageous.
- Strong interpersonal skills, empathy, and cultural sensitivity.
- Excellent communication skills, both verbal and written.
- Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
- Proficiency in Microsoft Office suite (Word, Excel, Outlook).

Job Location - Churchgate

Pay: ₹10,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

Work Location: In person


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