Student Relationship Officer

4 weeks ago

Gachibowli Hyderabad Telangana, India Leapstart edutech Full time

**Role: Student Relationship Officer**

**Key Responsibilities**:

- **Field Visits**: Conduct regular field visits to secure permissions for demos, and schedule and perform these on a daily/weekly basis.
- **Outreach Strategies**: Develop and implement effective outreach strategies to raise program awareness and attract diverse students.
- **Relationship Building**: Establish and maintain relationships with schools, colleges, counselors, and educational partners to promote programs.
- **Organize Activities**: Plan and manage offline outreach events, including setting up stalls in high-traffic areas.
- **Stall Management**: Oversee the setup and management of stalls during outreach events to ensure maximum visibility and engagement with prospective students.
- **Time Management**: Efficiently plan routes and schedule appointments for maximum productivity during field visits.
- **Channel Partner Management**: Identify, onboard, and support channel partners while monitoring their performance.
- **Compliance**: Ensure all outreach activities comply with policies and ethical standards to protect the company’s brand.
- **Feedback Collection**: Gather insights from students and partners to enhance outreach and admissions processes.
- **KPI Reporting**: Prepare daily KPI reports to support decision-making and strategy development.
- **Record Maintenance**: Keep accurate records of applicants and their registration statuses.
- **Budget Management**: Manage outreach budgets, including planning and reporting expenses.
- **Student Counseling**: Provide guidance to prospective students over the phone and assist them through the admission process.
- **Market Research**: Conduct competitor analysis to identify trends and opportunities for student registration.
- **Data Analysis**: Analyze demographic data to identify trends in student preferences and tailor outreach efforts accordingly.
- **Social Media Engagement**: Leverage social media platforms to promote programs, share success stories, and engage with prospective students.
- **Workshops and Seminars**: Organize and conduct workshops or seminars in schools to educate students about program offerings and career opportunities.
- **Alumni Engagement**: Connect with alumni to gather testimonials and success stories that can be utilized in outreach campaigns.
- **Collaboration with Marketing**: Work closely with the marketing team to develop promotional materials and campaigns that align with outreach efforts.
- **Crisis Management**: Handle any issues or complaints from prospective students or partners with professionalism and efficiency.
- **Follow-Up Protocols**: Implement follow-up protocols for leads generated during outreach activities to ensure a high conversion rate.
- **Continuous Learning**: Stay updated on industry trends, competitor activities, and new educational offerings to provide relevant information to students and partners.
- **Community Involvement**: Participate in community events or educational fairs to increase visibility and foster goodwill within the community.
- **Feedback Implementation**: Collaborate with internal teams to implement changes based on feedback received from students and partners to enhance the admissions experience.

**Qualifications and Skills**:

- **Experience**: Previous admissions-related experience with a record of successful registrations, especially through field activities.
- **Interpersonal Skills**: Ability to interact with senior authorities in educational institutions effectively.
- **Flexibility**: Willingness to travel and adapt to flexible hours, including evenings and weekends.
- **Communication**: Strong verbal communication, interpersonal, and presentation skills.
- **Negotiation Skills**: Proven negotiation skills to secure partnerships with schools and colleges and manage relationships with channel partners.
- **Cultural Awareness**: Understanding of diverse cultural backgrounds to tailor communication and outreach strategies effectively.
- **Public Speaking**: Experience in public speaking and presenting to large groups, enhancing the effectiveness of student demos and workshops.
- **Stall Management**: Ability to effectively manage stalls during outreach events, ensuring proper setup and engagement strategies are in place.
- **Target Achievement**: Proven track record in meeting enrollment targets.
- **Independence and Teamwork**: Ability to work independently and as part of a team.
- **Adaptability**: Flexibility to adjust to changing schedules and environments.
- **Creativity**: Innovative problem-solving abilities in unexpected situations.
- **Field Experience**: Previous experience in pre-sales/sales roles within the EdTech sector is an advantage.
- **Networking**: Strong connections with schools and colleges are beneficial.
- **Engagement**: Passion for engaging with students and educational institutions.
- **Motivation**: Ability to motivate prospective students and guide them through the admissio

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