![Suffescom Solutions Pvt. Ltd](https://media.trabajo.org/img/noimg.jpg)
Client Support Executive
2 months ago
**JOB BRIEF**
We are looking for an active, energetic Client Support Executive, Who is responsible for Customer\'s help for all tech challenges faced while using the Product and services provided.
**ROLES AND RESPONSIBILITIES**
- Attending,Understanding & responding to Customer queries/issues over chat.
- Will be responsible for facing customers, gathering requirements and providing possible solutions.
- escalating the clients/ process to the manager
- Analyse and identify process changes or product enhancements required & suggest if any.
**Requirements**:
- Should be active, energetic, and enough smart to understand the customer\'s queries.
- Sharp understanding and memory of how software/product work
- Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution.
**WORKING SHIFT: Rotational, 8 hours**
**JOB TYPE**: **FULL TIME**
**Benefits**:
On time salary
inter
- tech work
Skill upgradation trainings
Soft skills trainings
Rewards and recognitions
weekly de-stressing activities
**Salary**: ₹15,000.00 per month
Day range:
- Monday to Friday
Shift:
- Night shift
- Rotational shift
Ability to commute/relocate:
- Phase 8A, Mohali - 160055, Punjab: Reliably commute or planning to relocate before starting work (required)
**Language**:
- English (required)
Shift availability:
- Night Shift (required)
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