Associate - Product Delivery

1 week ago


Remote, India Updapt CSR Private Limited Full time

**About Updapt**:
Updapt is an ESG Tech Company providing comprehensive SaaS-based ESG (Environmental, Social, and Governance) solutions to address the end-to-end sustainability needs of companies across the globe. With a Cloud-based easy-to-use platform hosting a variety of ESG data of 750+ ESG factors, the technology platform can support a wide spectrum of ESG analysis, monitoring, and reporting.

Our sustainability platform can digitize a firm’s entire ESG life cycle right from data recording to monitoring including Dashboards and Sustainability Reporting as per various Global Standards such as GRI, CDP, UN SDG, and BRSR.

**Why Work with Us**:

- Shape up your career in the space of ESG & Sustainability which is in high demand in India and globally.
- Experience and understand the various aspects of SaaS B2B Platform and ESG / Sustainability.
- Part of the Accenture Sustainability Value Accelerator Program.
- Agile work environment promoting Creativity with Friendly Policies, Supportive Leaders

**Responsibilities**:

- Responsible for overseeing the comprehensive client onboarding process into the SaaS-based ESG Solution. This includes conducting kick-off meetings, gathering requirements, configuring the solution, coordinating with both internal teams and clients, managing data migration and validation, setting up dashboards and reports, conducting internal user acceptance testing, facilitating user onboarding, and providing training and ongoing support.
- Ensure regular and clear communication with clients and stakeholders regarding project status updates.
- Adhere to turnaround times for deployment and provide frequent status updates to clients and stakeholders.
- Contribute to product enhancement, issue resolution, and process improvements based on client feedback and internal analysis.
- Support internal training and team development initiatives.
- Assist the Customer Success team in managing post-go-live queries from clients.
- Provide support to the Research and Product team as needed.
- Support the team in delivery and other tasks as required.

**Requirements**:

- Minimum 2 year of experience in Client/Stakeholder Management and Project Management.
- Proficient in ESG content knowledge, including Supply Chain/Value Chain Management and Enterprise Risk Management.
- Demonstrate strong communication and interpersonal skills.
- Exceptional problem-solving and analytical abilities.
- Capability to work independently as well as collaboratively within a team.
- Effective decision-making skills.
- Strong negotiating and influencing capabilities.

Pay: ₹500,000.00 - ₹600,000.00 per year

**Benefits**:

- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
- Work from home

Schedule:

- Monday to Friday

Application Question(s):

- What is your current CTC?
- What is your expected CTC?
- How many years of experience do you have in the ESG Field ?

**Experience**:

- total work: 2 years (required)

Work Location: Remote

Expected Start Date: 03/06/2024


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