Customer Service Executive, Male,kochi
2 months ago
Customer Service Executive, Male,Kochi, Fort Kochi
Job Location: Kochi, Fort Kochi (Male from Local place preferred),
Salary : Rs. 15000 - 20000
Job Overview:
This is a key role which includes both administration and sales functions at an artefacts shop.
Duties & Responsibilities:
To ensure the highest level of customer service at all times.
To ensure products are correctly replenished, merchandised and displayed based on Visual Merchandising guidelines
Responsible for overall ambience, upkeep and cleanliness of shop interiors and premises
Responsible for setting and achieving monthly sales targets
Responsible for coordinating with the accounts team to ensure inventory management, billing, and returns.
Thorough understanding of designers and products in the shop portfolio.
To communicate with internal and external parties to ensure smooth operations at the shop.
Prepare sales analysis and support with general administrative work, e.g. roster, monthly sales reports etc.
Lead by example to other staff on customer service excellence, efficiency and productivity
Qualification
Degree holder (Age between 22 - 30)
2-3 years’ supervisory experiences in retail sector, preferably fashion retail.
Hands-on personality, positive attitude, multi-tasking and enjoy working in retail environment
Independent work style, excellent communication and people management skills
Passionate about fashion and design trends Fluent in English.
**Salary**: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Morning shift
Ability to commute/relocate:
- Fort Cochin, Kerala: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Diploma (preferred)
**Experience**:
- Sales: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
**Speak with the employer**
+91 9072771003
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