International Process Fresher

2 months ago

Mohali, India Colossus Ventures India Full time

Company: Colossus Ventures India
Department: Customer Sales
Sub-Department: Customer Success

Description

**Responsibilities**:

- Maintaining A Positive, Empathetic And Professional Attitude Toward Customers At All Times.
- Responding Promptly To Customer Inquiries.
- Communicating With Customers Through Various Channels.
- Acknowledging And Resolving Customer Complaints.
- Knowing Our Products Inside And Out So That You Can Answer Questions.
- Processing Orders, Forms, Applications, And Requests.
- Keeping Records Of Customer Interactions, Transactions, Comments And Complaints.
- Communicating And Coordinating With Colleagues As Necessary.
- Providing Feedback On The Efficiency Of The Customer Service Process.
- Managing A Team Of Junior Customer Service Representatives.
- Ensure Customer Satisfaction And Provide Professional Customer Support.

**Job Type**: Full-Time

**Salary**: ₹15,000.00 - ₹45,000.00 Per Month

Schedule: Night Shift
Supplemental Pay Types: Commission Pay Performance Bonus

Ability To Commute/Relocate:
Sector 67 Mohali, Mohali - 160062, Punjab: Reliably Commute Or Planning To Relocate Before Starting Work (preferred)
Experience: Fresher to 4 years in BPO

Total Work: 1 Year (preferred)
BPO: 03 Months To 3 Year (required)

**Salary**: ₹16,000.00 - ₹50,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off

Day range:

- Monday to Friday

Shift:

- Night shift

Supplemental pay types:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- Mohali, Punjab: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- total work: 1 year (preferred)
- BPO: 1 year (preferred)

Work Location: In person

*Speak with the employer* +91 9988109101

**Salary**: ₹16,193.94 - ₹45,283.76 per month

Schedule:

- Monday to Friday
- Night shift

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- sebiz square, Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Language**:

- English (required)

Work Location: In person

**Speak with the employer**
+91 9988109101

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