Associate Billing Coordinator

3 weeks ago

Bengaluru, India Open Text Corporation Full time

**Associate Billing Coordinator**:

- Req id: 37639- Bangalore, KA, IN**OPENTEXT - THE INFORMATION COMPANY**

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.

**You are great at**:

- Accountable to ensure they meet /exceed billing targets, which requires accurate interpretation of complex legal agreements and purchase orders.
- Ownership of the end-to-end billing process right through to delivery of invoice/bill
- Complete Peer audit reviews on work from contract through invoice; you successfully complete proper training of team members.
- Working and communicating directly with Internal and External customers to support OpenText’s cash collections mandate.
- Communicating directly with external customers to understand their Billing/Invoicing requirements.
- Partner with Sales and Collections to resolve billing and collections issues.
- Partner with Global Billing peers to drive end-to-end process and practice improvement to deliver on process automation goals.
- Responsible to effectively manage external customer/stakeholder inquiries on billing processes, internal controls, and policies.
- Responsible to follow all internal controls and policies related to invoicing to protect OpenText’s brand.
- As an SME, work with project teams to deliver on acquisition integrations.
- Identify and support continuous improvement initiatives to deliver on process automation goals.
- Assist in audits where required.
- As an SME, support work to ensure month-end, quarter-end targets are achieved.
- Deliver on other priorities as assigned to execute on the Billing mandate.

**What it takes**:

- Minimum 3+ years’ experience in software billing function; global billing experience in the software services or high-tech industry preferred.
- Ability to communicate effectively with internal and external customers, both written and verbal
- Strong working knowledge of billing systems and Microsoft products. Knowledge in SAP, SalesForce would be an advantage.
- Strong customer service and business partner skills and experience.
- Strong working knowledge of accounting principles and US GAAP Revenue Recognition.
- Demonstrated ability to present information logically and concisely to stakeholders at all organizational levels, both verbally and in writing, multi-lingual skills an asset.
- Excellent attention to detail and analytical ability.
- Self-starter as well as great teamwork abilities.
- Demonstrated ability to train, utilizing change management methodologies to ensure their peers and stakeholders successfully use new processes.
- Ability to work under pressure, meet tight deadlines and work on and prioritize various deliverables.
- Demonstrated ability to drive a culture of learning amongst their peers and other stakeholder groups on best billing practices.
- Very strong organizational skills.

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