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Guest Relationship Executive
3 months ago
Job Title: Customer Relationship Executive
Location: Gurgaon, India
**Responsibilities**:
- Address client inquiries and concerns promptly and professionally.
- Collaborate with internal teams to ensure timely delivery of products/services.
- Maintain accurate client records using CRM software.
- Identify upselling/cross-selling opportunities to maximize revenue.
- Monitor client satisfaction and proactively resolve issues.
- Stay updated on industry trends and competitors' activities.
- Assist in developing marketing strategies to attract and retain clients.
**Requirements**:
- Bachelor's degree in Business Administration or related field.
- Proven experience in customer service or client relationship management.
- Strong communication, problem-solving, and interpersonal skills.
- Proficiency in MS Office suite and CRM software.
- Flexibility to adapt to changing priorities.
- Fluent in English and Hindi; additional languages preferred.
- Located in or willing to relocate to Gurgaon.
**Salary**: From ₹25,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Joining bonus
- Performance bonus
- Shift allowance
- Yearly bonus
**Experience**:
- total work: 1 year (required)
Work Location: In person
**Speak with the employer**
+91 7007255585
Expected Start Date: 12/04/2024