Tele Caller Executive

2 weeks ago

Hyderabad, India Frugal Testing Full time

**Roles and responsibilities**:

- Fix an appointment for a sales meeting over a phone call.
- One should be able to convince an existing client or prospect of certain service.
- Answering customer information about B2B IT Services.
- Will be calling in regions like India, the US, Singapore, and Dubai.
- Obtaining customer information such as name, phone no, company name, and their requirements from given CRM tools like Pipedrive, Zoho etc.
- Keeping track of customers that have been contacted and those who do not want to be contacted in the future.
- Following up on previous customers for potential sales.
- Maintaining records of customer contacts.
- Completing customer surveys to obtain information about potential customers.
- Fluent in spoken English and Hindi. Good Communication Skills: Both verbal and written.
- 2-4 years experience in Sales & Marketing. Willingness to work in the UK time zone from 3 pm to midnight.
- Multi-Tasker and a quick learner and implementer.
- On-the feet thinking and not just robotic process implementer.
- Recording client’s feedback on market information (If any).
- Maintaining periodic status reports, activity reports, and calls/ follow-ups reports.

**Requirements**:

- Work experience as a Telecaller, TeleMarketer, or a similar role in the Sales Department.
- Professional certification in sales and marketing will be an advantage.
- Exceptional oral and written communication skills.
- Strong organizational skills.
- Ability to work in a team or individually as and when required.
- Ability to manage and handle multiple tasks.
- Exceptional attention to detail.
- Ability to tolerate stress and pressure.

**Salary**: ₹200,000.00 - ₹400,000.00 per year

**Benefits**:

- Health insurance

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- B2B sales: 2 years (required)
- Telecaller: 2 years (required)
- total work: 2 years (required)

**Language**:

- English (required)

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