Customer Service
3 days ago
Work on banking related inquiries, handling payment adjustments.
- Knowledge of ACH (Automated Clearing House) is Must.
- Inbound/Outbound customer and client contact to resolve inquiries.
- Use of various databases and software programs to obtain and communicate information to customers.
- Work closely with Collections department.
- Review reports for accounts requiring attention with regards to collections.
- Data entry of customer information into templates.
- Prioritize tasks, assignments, and customer inquiries in an effective and efficient manner.
BASIC DETAILS
- 3 years relevant experience in Finance/ Banking related field.
- Excellent communication (Top notch quality)
- Graduation Mandate
- Free transportation ( as per the hiring boundary)
- Fixed Night shifts
- Saturday /Sunday Off
- Work Mode : Work from office
- Office location: ITPL, Whitefield, Bangalore
Pay: ₹10,441.17 - ₹31,330.08 per month
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
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