Customer Service Representative

3 months ago


Whitefield Bengaluru Karnataka, India FIRSTSOURCE SOLUTIONS Full time

Job Type: Customer Service - International Voice

Shift: Rotational Shift /Rotational off /Work from Office

salary: 2.5 LPA to 3.2 LPA (Attractive Incentives)

Cab: Two way

**BASIC CRITERIA**:

- EDUCATIONAL QUALIFICATION: 10/12/PUC/Graduate **(Not hiring engineering graduates & Post graduates)**:

- Excellent communication skills
- Good typing skills will be an added advantage

**JOB ROLE**:

- Resolve customers' concerns and answer customers' questions to your best ability.
- Maintain a positive attitude and calmly respond to customers' complaints.
- Listen to customers' concerns, issues and questions.
- Upselling

This job is also searched as **Customer support, Customer service representative. Customer service, international voice process.**

**Office Address**:
3rd floor, Dragonfly building, Brigade Tech Gardens, Brookfield. Bus stop: AECS Layout

Land mark: opposite to brookfield mall

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹250,000.00 - ₹320,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Rotational shift
- UK shift
- US shift
- Weekend availability

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Whitefield, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Secondary(10th Pass) (preferred)

**Language**:

- English (required)



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