Front Office Supervisor

3 weeks ago


Surat, India Ramee Group of Hotels, Resorts & Apartments Full time

1) Courteously and accurately answer potential guest inquiries and accepts hotel reservations.

2) Respond to telephone and in-person inquiries regarding reservations, hotel information, and guest concern.

3) Use of upselling techniques to sell rooms at night, increase occupancy and revenue.

4) Supervise daily shift process ensuring all team members adhere to standard operating procedures.

5) Ensure Front Office Log Book is constantly updated and actioned upon.

6) Ensure safety by following guest check-in and security procedures.

7) Should have good knowledge of IDS Software.

8) Should know how to prepare Night-Audit reports.

**Salary**: ₹17,000.00 - ₹18,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Rotational shift

Ability to commute/relocate:

- Surat, Gujarat: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Diploma (preferred)

**Experience**:

- IDS: 1 year (required)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)



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