Receptionist Telecaller

**Key Responsibilities**:

- **Telecalling**:

- Make outbound calls to potential and existing customers.
- Conduct surveys, gather feedback, and follow up on inquiries.
- Provide information about products, services, and promotions.
- **Reception Duties**:

- Greet and assist visitors, clients, and employees.
- Manage the front desk, ensuring a professional and welcoming environment.
- Handle incoming calls and redirect them to the appropriate department or individual.
- Receive and sort mail and deliveries.
- **Customer Service**:

- Respond to customer queries and concerns in a polite and timely manner.
- Ensure customer satisfaction by addressing issues and resolving problems.
- Maintain a positive and helpful attitude to enhance the overall customer experience.
- **Administrative Support**:

- Assist with general administrative tasks such as data entry, filing, and office organization.
- Coordinate appointments and meetings, managing schedules when required.

**Requirements**:

- Proven experience as a telecaller or receptionist.
- Excellent communication skills, both verbal and written.
- Strong organizational and multitasking abilities.
- Customer-focused with a pleasant and professional demeanor.
- Ability to handle stressful situations with patience and composure.

**Qualifications**:

- High school diploma or equivalent; additional certification in customer service or office management is a plus.

**Salary**: ₹5,000.00 - ₹8,000.00 per month

**Benefits**:

- Paid sick time

Schedule:

- Day shift

Supplemental pay types:

- Commission pay

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Ability to Commute:

- Durgapur, West Bengal (required)

Ability to Relocate:

- Durgapur, West Bengal: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91 8250444806