Customer Sales Executive

6 months ago


Kochi, India Azaaki solutions Private limited Full time

1. JD for MEM - Executive:
Job Responsibilities:

- Holiday Planning - Making a proactive call to members, enlightening them on their

eligibility and making them use their holidays appropriately at the right time, thus

maximizing unique member holidaying.
- Complaint Resolution
- Attending to members’ complaints and discrepancies,

resolving them and taking corrective action.
- Managing cancellations post-rescission and maximizing member retention.
- To ensure quality and adherence to process and timelines as specified for each

activity.
- Generating revenues for the organization
- Suggesting and helping members for up gradation, revivals and reinstatement.
- Ensure proactive calling by Executives for the collection of annual subscription fees

and return of cheques.
- Ensure Post holiday calls are made to obtain member feedback and generate

referrals.
- To ensure that all the interactions assigned to Self are resolved within the specified

time limit.

Required Skills: Good Performer, Multi-skilled, extrovert & good communicator

Qualifications & Experience: Graduate with a minimum 1 year of experience Sales/

Customer Service

**Job Types**: Full-time, Permanent

**Salary**: ₹350,000.00 - ₹450,000.00 per year

**Benefits**:

- Provident Fund

Shift:

- Day shift

Travel requirement:

- Up to 20% travel

Application Question(s):

- How soon you can join after selection?

**Experience**:

- Sales/Customer Service: 1 year (required)

**Speak with the employer**
+91 7453811383


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