Orm Executive

6 months ago


Thane, India Pink Heaven HR Services Full time

Excellent opening for ORM Executive with an award winning agency in Ghansoli/ Marol.

WFO- 6 days

Job description:
Social Listening and Escalation Management

a. Social Media Listening and Monitoring - Sentiment Analysis, Theme Analysis

and quantitative reporting

b. Social media campaign management: Analyze, review and report on

effectiveness of campaigns in an effort to maximize results

c. Escalating critical cases to respective stakeholders and initial investigation

of any reported issues

d. To send day to day actionable reviews from various platforms to brand

managers

e. Generate, edit and share data dump that helps senior management to take

action

f. Maintain and circulate pdf reports, data dumps to internal departments for

their information and further action

g. Reporting fake news, false deals/offers, impersonations, Tweets and news

that can be threat to company's security

h. Sharing report of "Brief summary for the day" at the end of the day with

insights in Predefined formats as well as ad hoc insights in the event of any

critical events

Manual Monitoring

a. LinkedIn - Search

b. Facebook Groups

c. Manual searching and highlighting based on keywords list shared by the

brand

Crisis Management

a. Identification

b. Alerting

c. Monitoring

d. Reporting
- WF0-6 days working_ with 24/7 rotational shifts, (however, comp offs will be provided). _rotational week off_ ( Could be any day of the week)
Thane Belapur Road, Ghansoli-400701

**Salary**: ₹10,000.00 - ₹23,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Ability to Commute:

- Thane, Maharashtra (required)

Ability to Relocate:

- Thane, Maharashtra: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 8291687880


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