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Telemarketing

5 months ago

Coimbatore, India DAR JEWELLERY PRIVATE LIMITED Full time

Job Description - D.A.R Jewellery Pvt.Ltd.

**Job title**: Tele Marketing

**Responsible to**: Tele calling

**Terms**: Full time

**Place of work**: No 392, Big Bazaar St, Prakasam, Town Hall, Coimbatore, Tamil Nadu 641001

**About us**: Periyakadai Veedhi D.A.R. Jewellery, started in the year 1931 by Shri. D.A.Ramachandra Chettiar is the realization of a dream and the fulfilment of a vision to create a one stop shop for Gold Business. D.A.R.Jewellery consistently achieves its targeted turnover every year speaking volumes about the highest standard of Quality, Professionalism and Trust worthiness. Marching towards 92nd Year, Periyakadai Veedhi D.A.R.Jewellery is a pioneer in Gold business and an established leader in Bullion and Jewellery Industry. The D.A.R.Jewellery products are innovative, different and provide maximum utility and satisfaction to the customers.

**Responsibilities**:

- Make outbound calls to potential customers.
- Follow up the customers on daily basis.
- Answering the calls from prospective customers and provide information about the product.
- Maintain a professional and positive attitude during interactions with customers.
- Identify and overcome objections from customers to close sales.
- Collect the remarks and save the data set in system.
- Manage the chat bot queries.
- Follow up on leads and maintain a database of potential customers.
- Achieve set targets and quotas on a weekly, monthly, and quarterly basis.
- Collaborate with the sales team to identify strategies for improving sales performance.
- Keep records of calls and sales activities in the CRM system.
- Follow communication "scripts" when handling different topics.
- Maintain confidentiality and adhere to company policies and guidelines.
- Continuously update product knowledge to effectively answer customer inquiries.
- Handle customer complaints and provide appropriate solutions.

**Requirements**:

- Any Bachelor degree is applicable.
- Fresher (0-1years), experience (3+ years).
- Excellent communication and interpersonal skills.
- Ability to manage chat bot.
- Basic computer knowledge and familiarity with CRM systems.
- Ability to multitask, prioritize, and manage time effectively.
- Active listening skills and attention to detail.
- Ability to handle objections and rejection professionally.

**Salary**: ₹12,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Sales: 1 year (preferred)

**Language**:

- Tamil (preferred)
- English (preferred)

**Speak with the employer**
+91 9150001216